I travel quite a bit, and this is one of the nicest boutique hotels in which I've ever stayed. The decor and theme are outstanding! The location is great, and the staff is wonderful. I do not recommend room service, but there's really no need -- the Grange restaurant is OUTSTANDING. There is no need to stay anywhere except the Citizen when in Sacramento. I am not giving the hotel 5 stars because the rooms are a bit small-- otherwise, this hotel is one of my favorites!