Ok, there are a ton of rave reviews here about the Citizen so I'll try to come up with some other items that might interest readers.
So, I will start by saying all the raves are true. You will not find a hotel with friendlier staff or more comfortable rooms. Of course, in Sacramento, the bar is pretty low. Even the highest end hotels are frankly dumps in desperate need of renovation. The Citizen is light years beyond any of the others in my opinion.
First off, if you qualify, be aware the Citizen has a government rate. It's not always available, but if you are going to Sacramento on government business, as I do, it is an incredible deal.
Second, if you stay at the Citizen, be sure to visit their loyalty program site (called the Joy of Life club) and join. By doing so, you get free wifi during your stay and a "welcome indulgence" of your choice (some wine, bottled water, etc.). The wifi (like most high end hotels these days) will cost you otherwise.
Third, the staff is incredibly accomodating. Don't hesitate to ask if you need/want something. On my last stay, I asked if they could find me some space in the hotel where I could practice my violin without disturbing other guests. They gave me an unused conference room and were incredibly nice about the whole thing. On previous visits, if I've had any sort of problem, they immediately fixed it, or if it was going to take a while to fix, upgraded me.
I recommend the hotel without hesitation. They are by far the best there is in Sac,
I have yet to find a room I didn't like. Every room is unique (it's kind of a quirky buildin...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.