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“Boutique goodness in downtown Sacramento” 4 of 5 stars
Review of The Citizen Hotel, a Joie de Vivre Hotel

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The Citizen Hotel, a Joie de Vivre Hotel
4.0 of 5 Boutique Hotel   |   926 J Street, Sacramento, CA 95814   |  
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Ranked #3 of 84 Hotels in Sacramento
El Cerrito, California
Top Contributor
55 reviews 55 reviews
24 hotel reviews
Reviews in 29 cities Reviews in 29 cities
42 helpful votes 42 helpful votes
“Boutique goodness in downtown Sacramento”
4 of 5 stars Reviewed February 4, 2013

The Citizen is a lovely hotel inside a historic Sacramento property. Its ideally located near the capital. Parking is valet and a bit trick since the entrance is on busy J street...but the attendants do a good job of keeping the cars (and guests) moving).

Check-in was fast and pleasant. The room was small but well appointed with a HUGE bathroom. My one window wasn't that big, but it looked out over a nice little downtown park. The beds were comfortable. Note: They have rooms with 1 King or 2 doubles. The doubles are just that (doubles not queens) so they might not be a good solution for those travelling with more than 2 people. Unless your people are tiny and wee.

Food at the Grange (onsite restaurant) was really good and I'd recommend staying for dinner.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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512 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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English first
Oakland, California
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed January 24, 2013

Ok, there are a ton of rave reviews here about the Citizen so I'll try to come up with some other items that might interest readers.
So, I will start by saying all the raves are true. You will not find a hotel with friendlier staff or more comfortable rooms. Of course, in Sacramento, the bar is pretty low. Even the highest end hotels are frankly dumps in desperate need of renovation. The Citizen is light years beyond any of the others in my opinion.
First off, if you qualify, be aware the Citizen has a government rate. It's not always available, but if you are going to Sacramento on government business, as I do, it is an incredible deal.
Second, if you stay at the Citizen, be sure to visit their loyalty program site (called the Joy of Life club) and join. By doing so, you get free wifi during your stay and a "welcome indulgence" of your choice (some wine, bottled water, etc.). The wifi (like most high end hotels these days) will cost you otherwise.
Third, the staff is incredibly accomodating. Don't hesitate to ask if you need/want something. On my last stay, I asked if they could find me some space in the hotel where I could practice my violin without disturbing other guests. They gave me an unused conference room and were incredibly nice about the whole thing. On previous visits, if I've had any sort of problem, they immediately fixed it, or if it was going to take a while to fix, upgraded me.
I recommend the hotel without hesitation. They are by far the best there is in Sac,

Room Tip: I have yet to find a room I didn't like. Every room is unique (it's kind of a quirky buildin...
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
US
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 23, 2013

This is a gem of a hotel located right in the heart of San Francisco. I found it online and it exceeded all my expectations. The decor of the hotel is very stylish, combining features of it's old character with updated touches. The rooms have lovely (what look like original) political cartoons, wonderful mattresses and great amenities in the bath. Room service food was great and we dined at the restaurant attached to the hotel, which was fabulous. A great find, all around.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed January 10, 2013

I live in the NW, but work in California and find myself in Sacramento at least 2-3 times per year. I have stayed at many of the hotels in the city including the Hyatt and Sheraton. Since the Citizen opened, I only stay here. This is more like a boutique hotel - VOS waters in bar fridge and wine glasses provided, Keurig coffee machine, decent alcohol drinks in mini fridge, a "foodies" choice for snacks in the fridge, two bathrobes in each room, REAL hangers (and finally - a hotel that provides enough of them for your business travelers that are women), classic bathroom fixtures, a light-up make-up mirror, ear plugs, herbal brand of toiletries, etc. Rooms are quiet and spotless. Reliable wi-fi (but you have to pay). The bar and restaurant serve good food/drinks although breakfast room service doesn't start taking orders until 6:30 AM. However, the food offerings for room service (and at the restaurant) are a higher class than Hyatt or Sheraton. If you opt out of room cleaning, you get a $5 gift card to their bar and or restaurant. Would recommend.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maynard, Massachusetts
Top Contributor
52 reviews 52 reviews
20 hotel reviews
Reviews in 29 cities Reviews in 29 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 8, 2013

When you travel for a living, you get sick of the usual faceless Hyatts, Marriotts, and Hiltons. They're all forgettable. The really special experience comes from the one-of-a-kind restored grand dames like Sacramento's Citizen Hotel. The location is excellent -- smack dab downtown, about a block from the state Capitol. It's a beautifully restored property that used to be the city's most prestigious professional office building. I'm a political junkie, so I loved that the art on the walls consisted of old political cartoons from the Sacramento Bee, and photographs of memorable moments in local history. It's a property with a terrific, quirky sense of humor. It's FUN.

The service, from the valet to the front desk to the staff at the Grange Restaurant, is close to impeccable. Best of all, the prices are insanely reasonable. Why would anyone stay anywhere else? I'm returning to Sacramento this week, and I'm heading to 926 J Street.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Camino, California
Senior Contributor
32 reviews 32 reviews
25 hotel reviews
Reviews in 27 cities Reviews in 27 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 6, 2013

I was thinking, how much can you expect from a hotel in Sacramento? Well, hubby and I unexpectedly loved this hotel! It's somewhat olde worlde with a beautiful lobby with marble walls and olden elevator. It is as nice as any 1900's-era hotel in any city in the country. The room very large for a city hotel from this time period. The room and bathroom were spaciois and very clean and the bed was super comfy. The hotel was nicely located in the center of town and about a 20-minute walk to Old Town and the River. The Grange restaurant in the hotel was excellent, as well. I would not hesitate to recommend this hotel and will definitely stay here again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eugene, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 2, 2013

I would have given 5 stars, except our bathroom mirror was dirty. Other than that, the hotel room was clean. The room was nicely decorated, it had actual character. We had a corner room, with windows that opened. Staff were all very friendly.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Citizen Hotel, a Joie de Vivre Hotel

Address: 926 J Street, Sacramento, CA 95814
Phone Number:
Location: United States > California > Sacramento
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Sacramento
#3 Romantic Hotel in Sacramento
#9 Family Hotel in Sacramento
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Citizen Hotel, a Joie de Vivre Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Citizen Hotel's unique combination of historic charm and sleek modern amenities brings a new kind of luxury to downtown Sacramento. Treat yourself to unexpected elegance. No two rooms are exactly alike, so you'll get a different perspective of downtown Sacramento each time you visit us. On the historic 13th floor, for example, you'll find gorgeous tile mosaics in the large bathrooms. ... more   less 
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Also Known As:
Citizen Hotel Sacramento
Citizen Boutique Hotel Sacramento

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