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“Luxurious, Romantic Hideaway Almost Gets it Perfect” 4 of 5 stars
Review of Auberge du Soleil

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Auberge du Soleil
5.0 of 5 Hotel   |   180 Rutherford Hill Rd., Rutherford, CA 94573   |  
Hotel amenities
Ranked #1 of 1 hotels in Rutherford
GreenLeadersGold level
New York
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
53 helpful votes 53 helpful votes
“Luxurious, Romantic Hideaway Almost Gets it Perfect”
4 of 5 stars Reviewed June 23, 2012

This review is long overdue.
I should stated that we had a small ceremony at Hans Fahden Vineyard in the afternoon and an intimate reception at Auberge Du Soleil in the evening.

This review is for the hotel and resort.

You are welcomed as you exit from your car and whisked to your room via golf cart. No welcome drink, although I believe we were offered that the first time we visited.

Service is great, especially our server during breakfast who remembered how we liked our coffees and teas and was genuinely friendly and attentive.

The grounds are beautiful. They have terraced gardens with a small vineyard, modern sculptures, a pagoda and asian-influenced horticulture.
The Spa is great. There is a hot tub overlooking the valley and we had a couples massage with a private mudbath.
The Restaurant food couldn't match up to the breathtaking sunset views. Make sure to request a table outside to catch the "purple sunset" as you gaze across the Napa valley. The food was uniformly well done, but not spectacular.
We really enjoyed the breakfast, especially the Japanese breakfast with miso soup and Grilled salmon.

The gym is small, but had all the necessary equipment. Has a tree-house feel to it, as there is a balcony where you can cool down amidst the trees.
The pool was a bit too cold in October, but is really beautiful, and takes advantage of the killer views of the valley below.
We stayed in a Lower Valley King room for 3 nights. The room had a mediterranean mix of colors, understated luxury. There was chocolate and a bottle of wine waiting for us in the room, and the luxury snacks and drinks are all complementary.

There were just a few knocks:
Cost of the room. Expensive, and I felt the decor was slightly dated, although well maintained.
Dinner was OK. The cost of the supper was equal to a far superior meal in Yountville or Healdsburg.
They spelled my name wrong on the mailbox outside our room (nice touch with the guest's name on the room mailbox, but we were celebrating our marriage and staying in a very expensive room! it's the little details that matter...)

With that said, this is one of the best Hotel & Spas we have stayed at in the world, and we will always think fondly of this amazing resort.

  • Stayed October 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Spanish first
  • Any
English first
Los Angeles, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2012

We were married at Auberge du Soleil two years ago so the resort undoubtedly has a special place in our hearts but beyond that, everything about this resort is second-to-none. I couldn't disagree more with the reviewer who stated that the service isn't on par with other luxury resorts. From the time you arrive to the time you depart, Auberge takes care of your every need. We also found it a great luxury not to feel nickel and dimed at every turn (fully-stocked fridges, use of the breakthtaking spa area, day use of their Mercedes Benz fleet and a first-class daily breakfast overlooking all of the valley are just a few of the complimentary perks of staying here). The grounds are impeccably kept and all of the common areas (the pool, spa, Sculpture Garden, lobby bar) are oriented toward serenity and relaxation. No matter how recently we have been, we can never wait to go back.

Room Tip: The rooms cascade down the hill - an upper-level room gives you higher ceilings and an elevated vall...
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  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 23, 2012

From the moment you arrive your are treated like a real VIP. The grounds are beautiful and upkeep is second to none. Great view across the valley from both our room and the dinning room. Accommodations are well appointed and comfy with all the amenities you need. This is a special place and a great stop after a long day in the vineyards.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
315 reviews 315 reviews
103 hotel reviews
Reviews in 108 cities Reviews in 108 cities
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed May 10, 2012

Room: Great. We had both a room (Savoir 2) and a suite. Both were very good. Room was large, had separate shower. Convenient bed, large terrace with garden table.

Furniture and extras: nice pictures on the walls but the room was relatively weak in terms of amenities e.g. only US electricity plug, no charger for iphone (many hotels of that level have electronic clocks with plugs for iphone). Good-quality toiletries.

I would strongly recommend room vs a suite. The room cost close to $1000 while the suite would set you few thousands. Suite is good if you stay few days and will actually use it. If you plan to stay outside most of the time e.g. visit the wineries and will not use the suite, room is quit sufficient as it is large enough.

Location: is OK. Convenient 10 minutes drive to St Helena. Inside the estate I got lost at least 3 times. The signage is not so good. Hotel (hope someone is reading this) should place maps of the resort at every corner and provide better/more light all over.

Food: Michelin restaurant was closed so had to use their bistro. Food quality was very good. I liked beef burger with different addings.

Spa: Spa closes at 6pm, quite early. Water in a small pool was cold. Spa itself is tiny - two steam rooms are small but cute. Massage of good quality but nothing outstanding.

Reception: extraordinary s-l-o-w. Both at checkin and at checkout. Took 10 minutes each time, which is unheard of for a top hotel.

Service: it's good but you certainly don't feel you are being treated like a king. hotel needs to send their staff to Asia or the Caribbean to learn what is a fine service.

Resume: I heard that this is the best hotel in Napa so went based on that recommendation. Next time I would try different hotel. If the management improves service and upgrades rooms with more amenities this hotel could become a read jewel

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Watertown, Massachusetts, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2012

Amazing property, perched on a hillside with views of napa alley spreading out in front of you. Rooms are gorgeous, and the service excellent

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenwich, Connecticut
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed May 6, 2012

Its a lovely hotel. We definitely liked it. Feels a little isolated and after spending 3 nights at the Bardessono in Yountville, this felt a bit anticlimatic. It lacked the energy that we were looking for, but its a beautiful elegant hotel, great views, nice restaurant. We preferrred the B however. We were happy we tried both.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Knoxville, Tennessee
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 31, 2012

I don't even know where to start oogling about how great Auberge is! Upon arrival, you are greeted with a glass of wine. The rooms are beautiful, each having a private balcony with a beautiful view of the valley below. The mini bar is stocked with great snack items and beverages. When we arrived in our room, there was a cute little birthday cake and bottle of bubbly for my husband's birthday. This place is all about the details (we even received a thank you card via mail at home!). The staff is great, always looking for the extra thing to make your day. There is a complimentary Mercedes rental program for guests as well. We stayed during the off season while they were renovating, but we barely even noticed the work -- even with them getting a new roof! We sadly left and headed to the next relais, but Auberge was the best of our week in Napa. The location is close to all the great food and wine locations but far enough away to make it seem like paradise where you are the only person in the world who matters. The rooms are full of natural light, and the beds are feather alternative and provide for the best sleep ever. The bathroom is divided, so the toilet is in a side area with its own door. The view from the bar cannot be beat at sunset, and they even have heaters on the ceiling as needed. If you have the chance to stay at Auberge and don't, you will truly miss out.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Auberge du Soleil

Also Known As:
Auberge Du Soleil Rutherford
Auberge Du Soleil Hotel
Address: 180 Rutherford Hill Rd., Rutherford, CA 94573
Location: United States > California > Napa Valley > Rutherford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Rutherford
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Auberge du Soleil 5*
Official Description (provided by the hotel):
Auberge Du Soleil is a prestigious luxury resort and spa with a world renowned restaurant nestled within 33 sunlit acres of Rutherford Hill in beautiful Napa Valley, California.• 52 luxurious suites and rooms boasting unsurpassed views of the valley vineyards • Michelin-starred restaurant with bistro and bar overlooking the valley on wrap around decks • Award-winning luxury Spa • Exclusive pool with lounge• Fitness center, open-air movement studio, yoga pavilion and tennis courts• 5 stunning and intimate locations for weddings and events• A comprehensive art collection of outdoor sculpture ... more   less 
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