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“Excellent Value in Roseville” 5 of 5 stars
Review of Extended Stay America - Sacramento - Roseville

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Extended Stay America - Sacramento - Roseville
2.0 of 5 Hotel   |   1000 Lead Hill Blvd., Roseville, CA 95661   |  
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Ranked #9 of 18 Hotels in Roseville
Berkeley, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Value in Roseville”
5 of 5 stars Reviewed yesterday NEW

This property does not have a pool, spa, restaurant BUT it does provide clean, quiet rooms at a great price and you can walk or drive to the numerous eateries that abound in the neighborhood as well as the shops, water park, etc. Friendly, professional and helpful staff--check in/out was efficient. All of this AND you can prepare your own meals in your room. I would definitely recommend this hotel to anyone, especially those on extended trips.

Room Tip: The wing away from the freeway would be my suggestion--same side as the lobby.
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  • Stayed September 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
    23
    9
    6
    4
    3
See reviews for
6
9
8
14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
san jose
1 review
1 of 5 stars Reviewed 5 weeks ago via mobile

When checking in to my room I was "greeted" by a young women who had a less than pleasant demeanor. I quickly placed my things in my room and went to have dinner. Upon my return and inspection of my room I was shocked. The towel in the bathroom was covered in what appeared to be blood and my soap was open and used. I returned to the front desk and was given a new towel and laughed at. Next, I asked for a new room because I felt my room needed to be cleaned. Reluctantly and after being told there were no rooms for me, I was given another room. Unfortunately I will no longer stay with extended stay America and hope that this hotel will eventually get their act together.

  • Stayed August 2014
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, 1 week ago
Thank you for telling us about your experience. We are very disappointed to hear about the level of service you received and the condition of your room. Please accept our most sincere apologies. We will review your comments with our housekeeping staff to ensure your experience is not repeated. We will also meet with our front desk staff to make sure we are always providing our guests with the quality service that they deserve.

Thank you again for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redding, California
1 review
4 of 5 stars Reviewed August 9, 2014

My husband was having medical tests at a nearby facility. He had surgery the week prior and my daughter and I had stayed there that week. This time was he and I. We were treated very well. The desk clerk remembered me and that my husband had had surgery! That surprised me. We liked the room. It was quiet and very clean. Will stay there again if we are in that area.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 31, 2014

From the moment I arrived at the hotel the entire staff was friendly and I mean truly nice not the fake corporate stuff we get at the corporate places they generally wanted my stay to be nice and it was great. The hotel and room were very clean the front desk called my room after I checked in to insure everything was good and even though they didn't have a no smoking room for me you couldn't tell it was a smoking room very nice job. finally the coffee and snacks in the morning were nice with the coffee being very good. A job well done keep up the great work.

  • Stayed July 2014, traveled solo
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, August 4, 2014
Jeff - Thank you for taking the time to write a review of your stay. We are so glad that you enjoyed your clean room and our grab-and-go breakfast. We are proud of our staff for providing you with such friendly service.

Thank you again for your kind words. We would love to provide you with another comfortable stay in the future.
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Vancouver, Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

I had stayed at Extended Stay America before when I was down in Elks Grove, so I was expecting excellence when I stayed here in Roseville. It's incredibly beautiful, comfortable and relaxing. A home away from home.

Room Tip: I had a room facing the freeway, which was surprisingly quiet. Depending on your preference, they ha...
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  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, July 28, 2014
Thank you so much for posting a review of our property. We strive to provide guests with all the comforts of home, so I am please to hear that we provided you with a comfortable and relaxing experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future.
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Springfield, Oregon, United States
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

I had some not so great experiences with other hotels/motels on a recent trip to southern California and had a hard time finding a place in this area to stay that was safe, comfortable and affordable. I didn't know what to expect when arriving here, but I was very pleasantly surprised.

I had stayed in places that I could describe as "fine." They were basic, cheap and safe but lacked something that I couldn't describe until I stayed here. The comforts of a home.

When I walked into my room at Extended Stay America, I felt like I was in an apartment. I had a kitchen, bathroom, bedroom, office, dining room and closet. Honestly, I think my room was larger than the studio apartment where I live (minus the lack of storage). I even started going through the kitchen and found plates, silverware and the means to wash dishes. The room was not just homey, but clean and comfortable. I felt I could sit down, pull out my computer or watch a movie upon entering.

Over my stay (three days), I was constantly impressed with the staff (very friendly and accommodating-when my TV remote died and I lost the code for wi-fi) and with the comfort of the room. The breakfast is as described "grab and go," but it's enough to hold you until lunch. And with a kitchen, you can stock up as needed. There's a Trader Joe's, Grocery Outlet and Safeway not too far away. I was right next to the freeway, but with the double paned windows, I couldn't hear a thing.

This was the second part of my California trip and I wish I could have stayed here for the entire trip. I will most definitely return to Extended Stay America for future travels.

Room Tip: I found it more convenient to park in the front versus the back. Get to the hotel as early to check...
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, July 18, 2014
Thank you so much for posting a review of our property. I am so pleased to read that we were able to provide you with a clean, comfortable room that had all of the amenities you need to feel at home. I am especially proud to read that my staff was so friendly and accommodating, and that we were able to provide quick service to any problems you encountered. The staff and I thank you again for your review. We would love to welcome you back, should your travels bring you back to our area.
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Denver, Colorado
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

Clean. Efficiency with good size kitchen. Close to everything in the area. I didn't have any problem with room facing the interstate.

There are some rooms that allow smoking so be sure to specify nonsmoking if that us an issue.


I paid 79 / nite and felt that was fair esp compared to most other hotels in the area above 100.

Stayed July 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, July 14, 2014
John - Thank you for your recent review of your stay. We are glad that you appreciated your fully equipped kitchen. We're also happy to read that you found your room to be clean and affordable.

Our staff is committed to satisfying our guests, so we are very thankful for your feedback. If you have any additional feedback, please reach out to us at sro@extendedstay.com. We do hope that you will return to our hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Sacramento - Roseville

Address: 1000 Lead Hill Blvd., Roseville, CA 95661
Phone Number:
Location: United States > California > Roseville
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#13 Business Hotel in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Roseville 2*
Reservation Options:
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay

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