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“Plenty of Room , GOOD location for runners , clean and good value” 3 of 5 stars
Review of Extended Stay America - Sacramento - Roseville

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Extended Stay America - Sacramento - Roseville
2.0 of 5 Hotel   |   1000 Lead Hill Blvd., Roseville, CA 95661   |  
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Ranked #13 of 18 Hotels in Roseville
Certificate of Excellence 2014
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Plenty of Room , GOOD location for runners , clean and good value”
3 of 5 stars Reviewed October 13, 2013

Well located and thoroughly cleaned with spacious room and basic kitchenette , I would certainly return even though my experience was marred by a failure to the wifi system which is aggravating as this is always a key criteria. Great running to be had for those so inclined around dry creek park which is just around the corner . They provide a simple "grab and go" breakfast

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, October 15, 2013
William - Thank you for taking the time to write a review of your stay. I am sorry to hear that the WiFi did not work properly. To ensure that a situation like yours doesn't happen again, I will contact our tech support team to investigate the problem. Still, I am glad that you enjoyed our hotel's location and your spacious, clean room, especially the kitchen.

Thank you very much for bringing this to our attention. If you have any additional feedback, please reach out to me at sro@extendedstay.com. We do hope you will choose to stay with us again.
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59 reviews from our community

Traveler rating
    30
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    8
    7
    4
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
NC
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 9, 2013

Clean enough, and the general usual for this chain. The outside of the bldg. was kept up very nicely and the inside was ok. The best part was the staff and their helpfulness. Our 2nd stay there, with a room not quite up to par, and the staff gave us our 2nd night at a reduced rate. The motel is not new and there are some things that could be updated. We found the staff very helpful when we felt we needed a room that was not smelly. They do allow pets there, so some of that is to be expected maybe.
The most impressive thing is the location (Claim Jumpers Restaurant is next door...YUMMY!!)

Room Tip: Be sure to go check the room out first before settling in...they let us switch rooms on both visits.
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, October 14, 2013
Thank you for your review. We're glad to hear that you had a pleasant stay while you were with us here at Extended Stay America Roseville and that the staff were great. I do apologize about your first room and thank you for bringing it up to our attention. We are always willing to accommodate guests if we have we are able and we're glad that it worked out for you. We're also happy to tell you that our rooms will be getting updated by the end of this year and hope you come back to join us.

If you have any other feedback at all please contact us at sro2@exendedstay.com. We are always glad to hear feedback from our guests.
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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed September 15, 2013

I made a walk-in reservation after staying the previous night at a ESA in Salt Lake City. The price was reasonable, and the room was very comfortable. Front-desk staff was welcoming, competent and friendly.

Room Tip: You can safely make a reservation ahead of time for this clean property. You won't be disappoint...
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  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, September 17, 2013
Thank you for the review. We appreciate the kind comments about our hotel and staff. One of our goals is to give every guest a comfortable stay. I'm glad we accomplished that for you.

If you have any additional feedback you would like to give, you can contact me directly at sro2@extendedstay.com. Thank you again and we hope you decide to stay with us or any of our hotels in the US and Canada on your next trip.
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Fort Worth, Texas
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 7, 2013

The ESA in Roseville is a good place to stay when traveling. The staff has been friendly and the hotel is clean. With the room having a kitchen help cut cost of having to go out to eat all the time and the hotel does service coffee in the mornings in the lobby of the hotel.

Room Tip: Rooms away from I-80 are quieter and less sunny if you are trying to sleep.
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  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, September 10, 2013
Allan - Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel and staff; however, we apologize about the noise on the freeway side of the hotel. Still, we are glad that you liked your stay overall.

Thank you for sharing your experience with us. It would be our pleasure to have you stay with us again in the future.
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1 review
5 of 5 stars Reviewed August 18, 2013

I've been staying at the one in Roseville for excess of two years. Everyone here-staff wise-are very professional and friendly-in the past I stayed at kitchenettes all over the country for my work for many many years-Roseville,CA. Is a very nice hotel-they clean my room thoroughly-I'm never bothered-I looked at renting rooms out of homes while I'm on biz here but apted to just continue my stay here-it's a bit expensive over the long term- but believe it is worth it- I would recommend any employees of mine to also stay here-I cook my dinners in evening which is convenient ad well as work out at a gym almost walking distance to the hotel-Luara the assist GM has been very helpful-she is very professional and does a great job here-she handles customers fairly and is liked by all the guests. House keeping is great-and Rueben the maintenance is always there to help with any problems. Thanks Extended Stay for a comfortable home away from home! : )

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, August 27, 2013
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our hotel and staff; however, we apologize that value did not meet your expectation. I discussed your comments with the team, and we will continue to work harder to keep our guest happy.

Once again, thank you very much for providing us with your feedback. If you have any additional feedback, please reach out to me at sro@extendedstay.com. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 10, 2013

Kitchen, living room and frills make this good for the price conscious. Basic cable. Everything was clean and in working order. Nothing fancy. Just the essentials. Coffee and fruit in the morning was nice.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, August 13, 2013
Thank you for taking the time to write a review of your stay. Your comments in regards to Grab and Go Breakfast are much appreciated. Your comments were reviewed by the staff, and we will continue to work hard to make sure your experience is more than expected. Thank you for sharing your experience with us. If you have any additional feedback, please reach out to me at sro@extendedstay.com. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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California
Top Contributor
169 reviews 169 reviews
151 hotel reviews
Reviews in 148 cities Reviews in 148 cities
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed August 8, 2013

The room was light, clean and large. We found it to be very nice and enjoyable. They don't really serve breakfast but they do put out a "Grab and Go" selection which is fruit and snack bars with coffee. If you were going to stay longer than the one night that we spent, you would want a little more kitchen supplies than we had (more than one cereal bowl for example) However, the desk may have had some if we had asked. The cheerful desk person did find a hair dryer when we asked for one. Overall, we were very happy with the place but it was a little hard to find.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Sacramento - Roseville, responded to this review, August 12, 2013
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff; however, we apologize that the staff failed to mention our additional kitchen supplies available at the front desk during your check in. I met with the staff, and we will try to do a better job communicating this message to our guests to ensure that an issue like this is not repeated.

We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you have any additional feedback, please reach out to me at sro@extendedstay.com. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Sacramento - Roseville

Address: 1000 Lead Hill Blvd., Roseville, CA 95661
Phone Number:
Location: United States > California > Roseville
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#11 Business Hotel in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Roseville 2*
Number of rooms: 122
Reservation Options:
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Also Known As:
Extended Stay Roseville
Roseville Extended Stay

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