When my brother and I came for the funeral of another brother, we did not have the credit card authorization form to allow us to stay with a relative's card. Although we had to wait a little to get that sent in and processed, the staff were most helpful and encouraging. They talked to us to make us feel comfortable and then suggested we enjoy the appetizers next door with a Ten Dollar coupon that saved the day. We were tired and hungry and the food next door was great. The hotel staff soon got us in a room. As we were being helped, the answer on the phone lines from calls was upbeat and joyful. The interaction with other people checking was so wonderful, everyone felt like they were in a VIP suite. Every day we were there, the staff from the maids to the maintenance people we met in the hallway and especially the operations manager and reception staff make us want to come back and stay a lifetime. We say horrah for this property and it's staff. Thank you Fairfield Inn.
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- Also Known As:
- Fairfield Inn Roseville Galleria Mall/Taylor Road Hotel Roseville
- Fairfield Roseville
- Roseville Fairfield Inn