Ok, first, let me say, I had no idea what to expect from Roseville, but this Hilton Garden Inn ha s done what it should--given me a great place to rest, recharge, and even delighted me a little.
The location has a lot going for it. Major freeways easily accessible, Splashworld (if you have kids), movie theaters, restaurants, Roseville Mall. In a world of chain restaurants, I might mention one local comfort food restaurant that was surprisingly great: Brookfields (breakfasts, french dip, burgers, sweet potato pancakes, desserts, friendly service).
But really, back to the hotel. There were a few tiny blips. The cable for several channels gave a "scrambled" error message from 11 pm on--so I was peeved. So while I was annoyed, I can say the good service of the staff really made up for it and pushed me over the edge in satisfaction. In particular, there was Diego who checked us in and Ilyana who made sure our stay was great from breakfast through check out. Those staffers are genuine and earnest. It must be Sacramento/Roseville types of people that are sort of "real" and plus I can always tell a well managed facility. Believe me, you know. So congratulations to the manager and division execs who put this staff together--it shows in your people. From a Hilton Honors Gold member--awesome staffing job!
If you are a Hilton Honors (sign up! it's free), then you get two bottles of water, free high speed internet. And you may get breakfast. The breakfast was great! Bacon, sausage, waffles (be sure to use non stick spray please before using the batter), delicious summer fruits, juices, bagels, egg white omelettes made to order, etc Breakfast waittress--was a chinese woman--she was wonderful as well.
Room was large. Even though I was next to the elevators--didn't hear a thing about it. Very quiet. In the afternoon--around 4 pm, you could hear revelry from Splashworld. But overall, the hotel has polite, busy business people in the week.
I really can't believe this is only ranked 10th of 20 in the area? The facility is clean, modern, and the location is great. The staff was great. We've had nothing but great experiences--and I can't say that for all the properties we've stayed at throughout northern california and oregon. Thank you, Hilton!
PS-we reserved through priceline express. it was quite a better price than people walking off the street. with smart phones, who walks in anymore?
PPS: maybe leave some instructions to the night clerk on how to unscramble the cable channels in case they go out at night--or have a hilton tech help 24 hour line so that all the hilton garden inns can at least try to address it.
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- Also Known As:
- Hilton Garden Inn Roseville Hotel Roseville
- Hilton Roseville
- Roseville Hilton Garden Inn