This was an overnight stay, convenient to a Rocklin location I had to visit the next day. The reception staff was pleasant and I found the room adequate. Not brand new, but not outdated either. Dimly lit corridors, but the first impression of the room was positive.
Wired and WiFi internet is available. I had to use wiFi because I had forgotten my laptop adapter for wired internet. The WiFi always worked, but was very slow. The desk has adequate light and easily accessible power outlets. I noticed that they offered facilities for printing from your laptop or smart phone, with prints retrieved at the business office. Handy service.
Having travelled all day, I decided to dine in the hotel, since they had posters lauding their dining experience. That was the one negative mark! Very limited menu. The one waiter/ bartender that eventually appeared seemed surprised that I actually wanted to eat there ( I was the only customer) Very limited menu, horrible shrimp cocktail ( near frozen shrimps swimming in a soup bowl of cocktail sauce, diced tomatoes on the side topped with about 8 soup cracker packets on top of the tomatoes). Ordered the chicken, eatable but not great. The crowning pleasure came when I asked for a cup of coffee to finish my meal. The startled waiter said "sure, I can get you a coffee" and brought me a cup of lobby coffee in a Starbucks paper cup, to my "dining" table!
Breakfast the next morning was a totally different experience. A good selection of items, including an omelets cooked to order, make your own fresh waffles and fresh fruit. The Polish waiter was most courteous and helpful. Was this the same place that served me "dinner"?
At check-out time, the front desk manager enquired about my experience. When I told her about my "Dining" experience, she comped the meal and explained that they werer trying ti fulfill a Hilton franchise mandate and still working out the bugs.
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- Also Known As:
- Hilton Garden Inn Roseville Hotel Roseville
- Hilton Roseville
- Roseville Hilton Garden Inn