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“Stayed her after a show at the nearby casino” 4 of 5 stars
Review of BEST WESTERN PLUS Orchid Hotel & Suites

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BEST WESTERN PLUS Orchid Hotel & Suites
2.5 of 5 Hotel   |   130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)   |  
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Ranked #6 of 18 Hotels in Roseville
GreenLeadersBronze level
bay area, ca
Top Contributor
83 reviews 83 reviews
29 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
“Stayed her after a show at the nearby casino”
4 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here, rather than paying hundreds of dollars for a room at the nearby casino. We were in town to watch one of our favorite comedians at the casino. After the casino show, we checked in at this BW rather than drive home that evening. The evening staff was pleasant and our room was clean and nice. Unfortunately, we slept in and missed the free breakfast. We also didn't take advantage of the swimming pool (the courtyard did look very nice and we noticed a lot of people lounging around). Check out was a breeze- the morning staff was also very pleasant. We would definitely stay here again.

  • Stayed September 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review, 3 days ago
Dear Liberrygal,

Thank you for taking the time to write us about your stay and recommending us for your future stays in Roseville. We are so pleased to know you enjoyed your stay and your show at Thunder Valley. Our hotel offers a complimentary shuttle to and from Thunder Valley Casino. We love any way to save you money. Hopefully next time you will be able to enjoy our Full Hot Breakfast Buffet if you do happen to miss it again please ask any of our friendly Front Desk Staff for a 'Grab n' Go' Breakfast bag. We look forward to another amazing stay with us.

Thanks again,
Front Desk Manager
Brittany Ducheneaux
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

128 reviews from our community

Traveler rating
    66
    38
    14
    6
    4
See reviews for
47
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Sacramento, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We've stayed here twice this year, and each time we've ended up staying an extra night. The staff is very nice and welcoming and we love the location. It's close to everything you need, and all kinds of fun stuff to do.

  • Stayed October 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salem, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

A Pleasurable experience. Never stayed here before but it had a beyond belief deal with All American Speedway for the racers and I assume fans also. Glad we tried it this year! Usually our hotels are already set up for us however, this time we had to choose and it was a treat to be here. Hopefully, everyone reading this and trying it out have to same excellent experience.

  • Stayed October 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 1 week ago

I loved the bedrooms separated by the bathroom with outside vanity. Was perfect for my daughter and I on a softball trip. Staff was helpful. I would prefer an inside access room rather than the exterior elevator and stairs.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review, 1 week ago
Dear Larry,

Thank you for your kind review about our hotel rooms. Our Two Queen Semi Private is a guest favorite. This room features two queen sized beds separated by a bathroom. This way you can still share one room while having two separate bedrooms and each room has its own TV. We do have interior and exterior access rooms. Next time you’re in the Roseville areas just ask to upgrade to our Executive Wing. You will be sure to love our Executive rooms as well. We look forward to seeing you soon.

Thanks again,
Brittany Ducheneaux
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Top Contributor
61 reviews 61 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This property was clean, the staff was friendly, and the hotel was predictably Best Western. The breakfast was good with a nice selection of food items and the breakfast room was clean and comfortable with plenty of tables. The bed was very comfortable and the free WiFi worked well. If possible request the executive wing as it is more like a hotel (with interior rooms) and much quieter than the rest of the property. If traveling in the area in the future, I wouldn't hesitate to stay at this Best Western again.

Room Tip: Quieter rooms are in the executive suite.
See more room tips
  • Stayed October 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review, 1 week ago
Dear Kat,

First we want to thank you for your outstanding review of our property. Thank you for noticing how clean and friendly we are, We all take great pride in where we work and are happy to know that you have noticed this. We are so pleased you enjoyed the abundant of breakfast items we have to choose from as well as the quality of our food. Great tip on the Executive Wing rooms. The rooms in the Executive Wing are all Suites and have interior key access hallways. We appreciate your valued business and we look forward to seeing you soon.

Thanks again,
Brittany Ducheneaux
Front Desk Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bluff, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 week ago

The beds were comfy, the rooms clean and in working order. The staff were very helpful and friendly and my dogs enjoyed the stay. I had booked 2 nights at different times and the staff worked it so that I could stay in the same room and didn't have to check in and out for the second night.

  • Stayed October 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review, 1 week ago
Dear Deneen,

Thank you for noticing that we are a pet friendly hotel. We love to make sure our valued guests and their furry companions feel right at home. We are so pleased that we were able to keep you in the same room with two reservations exceptionally on a sold out weekend. We all do our very best here to make sure you are well taken care of. We appreciate you taking the time to let others know about our wonderful hotel and accommodations and look forward to your return visit with us.

Thanks again,
Brittany Ducheneaux
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I had a poor experience with this hotel my first business trip to the area in June due to construction noise. I received a call from the Manager apologizing for my poor experience and asking me to give them another try which I did a couple of weeks later. Completely different experience. The room was clean, the evening atmosphere in the bar area was very nice and the free evening drinks come with every room purchase. Perhaps because I wasn't dealing with the stress of a turn around trip, coupled with construction noise, I was able to relax and enjoy. Thank you Best Western!

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittany O, Front Office Manager at BEST WESTERN PLUS Orchid Hotel & Suites, responded to this review, 1 week ago
Dear Denise,

Welcome back! We are so pleased to know that your second stay with us was well worth the second chance to win you back. We appreciate your business and are here to accommodate you and your needs. We look forward to exceeding your expectations again and again.

Thanks you,
Brittany Ducheneaux
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Orchid Hotel & Suites

Address: 130 N. Sunrise Ave, Roseville, CA 95661 (Formerly Oxford Suites)
Phone Number:
Location: United States > California > Roseville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Roseville
#4 Business Hotel in Roseville
#5 Romantic Hotel in Roseville
#7 Family Hotel in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Orchid Hotel & Suites 2.5*
Number of rooms: 183
Official Description (provided by the hotel):
The finest in Placer County lodging can be found right here at Orchid Suites hotel in Roseville, California. For four consecutive years, our CA hotel in Roseville has been voted "Best Hotel" by the local community! The Orchid Suites Roseville is an all-suite hotel with exceptional amenities, including two lovely courtyards to relax in and a complimentary hot buffet breakfast served in our private dining room. Our guests also enjoy a hosted evening reception with complimentary beverages and light appetizers seven nights a week. ... more   less 
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Also Known As:
Orchid Hotel Roseville

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