During my last year trip, I stayed at Homewood Suites at Creekside Ridge Court, but this year, I thought of spending my 1.5 months stay (business trip) at Residence Inn, 1930, Taylor Road. Just after spending a few days at Residence Inn, I felt I am at home away from home.
The folks at the Front Desk especially Amy, Bobbie, Jose, Johna (and a few more) are excellent. They really care for the guests. I remember an instance when microwave in my suite ran into a problem and the next minute, Amy came personally from the front desk all the way to level 2 with another microwave instead of waiting for a maintenance guy to arrive the next morning (This demonstrates a sense of ownership and willingness to help guests).
If you have any problem with your billing, or if you want any other information, feel free to ask Bobbie or Jose. They are very mature and experienced people.
Lotchie who serves breakfast in the morning and dinner in the evening is really caring. I stayed here for 1.5 months, and I observed that Lotchie takes a lot of interest in knowing guests more closely and serves breakfast with affection. This gives guests that extra comfort when they are far from their home (especially when they are on a business trip).
I also observed one more thing: Even if the breakfast deadline of 9.30am is crossed (during the week-days), the team allows guests to complete their breakfast (for 5-10 minutes more). On the other hand, my experience in Fremont Residence Inn (Farwell drive, Fremont, CA) and Towneplace suites at Fairway Drive, Roseville, CA was very bad. The folks at the breakfast lobby just wait for their watch to tick 9.30am and they just pack everything in 2 minutes without bothering about the guests who are already having their breakfast and yet to finish it.
The location of the hotel is also very close to well-known Galleria mall. So, if you have some leisure time, then it makes a bit easy for you to pass time there. The location is also good for the people who work in nearby IT companies.
When I was booking a suite in this hotel (Residence Inn, Taylor Road, Roseville) for my stay, I compelled 4 of my colleagues to book their suites in this same hotel, and now I am happy that I made the right choice.
This team at Residence Inn is awesome and I thank them from the bottom of my heart to make my stay very comfortable. I wish all the hotels in the US could get such a staff.
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- Also Known As:
- Residence Inn Roseville Galleria Mall/Taylor Road Hotel Roseville
- Roseville Residence Inn