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“Found a Gem in Roseville.” 5 of 5 stars
Review of Heritage Inn Express Roseville

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Heritage Inn Express Roseville
2.0 of 5 Hotel   |   204 Harding Blvd., Roseville, CA 95678   |  
Hotel amenities
Ranked #16 of 18 Hotels in Roseville
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51 reviews from our community

Traveler rating
    2
    2
    5
    14
    28
See reviews for
21
11
3
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
South Lake Tahoe, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 30, 2012

Made a reservation for a non-smoking room and got written confirmation of same. Arrived to find there were no non-smoking rooms, so I left to find a place that had a room that did not reek of smoke. Heritage would not refund over $100 in charges. Kayak was no help, either. It is neither clean nor cheap. Would NOT recommend.

Room Tip: Go somewhere else.
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  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 17, 2012 via mobile

I have stayed at the heritage inn many years ago and then just recently. I've never had an issue with this hotel. Everything was clean and just fine. It's not the nicest hotel at all but it's clean and cheap. If I came back to Roseville for a visit I would stay here. It's the cheapest around and the room was fine. The tv had good channels too!

  • Stayed August 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed July 8, 2012

We were "greeted" by an unkempt woman in shorts on arrival. The room was supposed to be non-smoking, and reeked of cigarette smoke. On arrival, it was hot in the room, no ventilation/air conditioning had been started.

The telephone didn't have a cord from the base to the receiver, and I had to walk down to the main office to report the smell in the room. The woman at the counter declared she had no other rooms available, despite the fact that the parking was mostly empty. Admittedly helpfully, in an attempt to fix the telephone, she called some guy who, instead of fixing it himself, handed me the cable when I opened the door. It was the wrong cable, but the guy was gone before I could say "timbuktoo".

There were shirtless tattooed homeless-like people wandering outside the rooms, smoking. The bathroom had no functioning exhaust... I could go on and on. Just stay away.

Room Tip: Good luck!
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  • Stayed July 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livermore, California
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed June 29, 2012

First night room did not have hot water, I found this out late at night, reported it first thing in the morning, the wardrobe doors were out of line, hinges loose, drawers sticky. Did not attend to these before we left. Tub missing drain plug, sink drain plug would not work, ironing board missing. The only thing fixed was the hot water. Pool was avaible and conference rooms for meetings, did not use either of these

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 7, 2012

No do not disturb signs! Bed was weird it sunk in in the middle! Toilet had a leak! N our wannabe hot tub didnt work! ive stayed at cheaper places with way better rooms! cleaning crew were nice! N the clerks were very helpful! soo rooms not that great! Service is ok n location is good!

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 27, 2012

In early May I made a reservation through hotels.com for 3 nights in the Roseville Heritage Inn. When we arrived they had no rooms available! They had not put the reservation into their computer! As it was Memorial Day weekend and the fact that there were several softball and soccer tournaments going on most lodgings were fully booked. The manager finally found us a room at another Heritage Inn where she promised a no smoking room with two queen beds (our reservation had been for a king sized bed). When we arrived at the Rocklin Heritage Inn we were given a handicapped room with only one queen sized bed. We were assured this was the only room available. So not only did the Roseville Heritage Inn fail to register our prepaid reservation they mislead us about the accommodation in Rocklin!

Room Tip: Don't even consider the Heritage Inn Express in Roseville! The staff is incompetent and the sit...
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  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heritage Inn Express Roseville

Address: 204 Harding Blvd., Roseville, CA 95678
Location: United States > California > Roseville
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 18 Hotels in Roseville
Price Range (Based on Average Rates): $
Hotel Class:2 star — Heritage Inn Express Roseville 2*
Number of rooms: 101
Official Description (provided by the hotel):
Our amazing and updated hotel located in Roseville CA, has plenty of accommodations ranging from one room king beds to a Jacuzzi room with two beds. All rooms include refrigerator, microwave, cable TV, free wireless internet, free continental breakfast, in room coffee pot, iron and ironing board, spacious rooms, sunk in bathtubs, and outdoor pool. Our lobby is open 24/7 with friendly staff to assist you. ... more   less 
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Also Known As:
Heritage Hotel Roseville

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