Not quite sure what to think of this HIE. Staff was courteous & efficient. Room was clean and comfortable (esp the pillows at this one). It was generally what we've come to expect from this chain. But... There seem to be a bit of inattention to detail. Some home-generated signs were not affixed properly. The items in the breakfast buffet were not kept hot. In our room there was a large stain around the perimeter of the granite sink - not sure how that came to be but it was rather unsightly. As someone else pointed out, there is not a surfeit of parking. Don't know if they ever run out - ? In our room w two queen-sized beds there was only one chair, so only non-bed seating for one. There was a smaller number of TV channels than we have come to expect. We wanted to use the guest laundry but didn't see one on the map in our room or described in the notebook manual that came with the room. I accidentally saw a sign for it on our second day. This is a nice chain but I don't know, for some reason this particular HIE didn't seem to quite reach the mark. It is, however, convenient to that Galleria area and for getting onto I-80.