My husband made reservations here for our 30th wedding anniversary. When we arrived, we were seated immediately and wished Happy Anniversary by the staff. Our table was scattered with red rose petals, which was a lovely thought. This was a great start and I was happy to be there.
Our server came to the table about 10 minutes later... The restaurant was only about 20% occupied... So a little slow. I can't remember her name( shame on me) but she was an older heavyset woman. She was brisk, and seemed indifferent to serving us. Her service was slow, and unfriendly. If we needed something we had to ask another wait staff to get her. She had only 2 tables she was working, so I'm not sure why the lacking customer service.
While the food was delicious, and the corner booth was lovely; our server put a damper on the evening. It was such lack luster... Bordering on rude service, that my husband spoke with the manager.
Being that this was an important event for us, I was disappointed that we were assigned a server
that spoiled it for us.
If you own or manage Ruth's Chris Steak House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.