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Courtyard by Marriott Roseville Galleria Mall/Creekside Ridge Drive
3.0 of 5 Hotel   |   301 Creekside Ridge Court, Roseville, CA 95678   |  
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Ranked #14 of 18 hotels in Roseville
Dallas, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Enjoyed the stay”
4 of 5 stars Reviewed May 10, 2013

Perfect spot for a 2-night business trip in the area. The staff was very friendly and helpful. The breakfast was great. I especially enjoyed the made-to-order omelet. The room was well sized. The internet worked perfect. I enjoyed the smoke and pet free environment and would definitely stay here again. Lots of restaurants nearby.

Room Tip: LIGHT SLEEPER ALERT - this is a wood-framed structure. Select the top floor to avoid overhead noise...
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  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillieJohnson, General Manager at Courtyard by Marriott Roseville Galleria Mall/Creekside Ridge Drive, responded to this review, August 29, 2013
Dear RG-Texas,
I would like to thank you for staying with us and for posting a review of your stay. I'm glad to hear that you enjoyed stay and that your trip was a success! Thank you again and we hope to see you soon!



Willie Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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69 people have reviewed this hotel

Traveler rating
    19
    29
    13
    4
    4
See reviews for
19
10
5
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Escondido, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 7, 2013

My BFF & I stayed here for our "girls shopping trip" at the Roseville Galleria. Staff was very friendly and helpful-room was very comfortable and clean. We shopped till we dropped and had a relaxing evening w/nice glass of wine & snack in the lobby cafe.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillieJohnson, General Manager at Courtyard by Marriott Roseville Galleria Mall/Creekside Ridge Drive, responded to this review, August 29, 2013
Dear TravelReview11,

I would like to thank you for staying with us and for posting feedback about your stay. It sounds like you and your BFF had a great time shopping and relaxing! We hope that you will come and visit us again soon! Thank you again.



Willie Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 1, 2013

This hotel receives a bad rap in some of the TRIPADVISOR reviews. It's a fantastic value based on a $44 Priceline bid. Clean, pleasant staff, large room, very close to Galleria, other shopping and restaurants. Only the fit of the sheets and the mattress cover can be criticized - they might be sized better to prevent pulling out and bunching.

Room Tip: Stay on the parking lot side to avoid freeway noise.
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Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CA
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2013

I see other reviewers said the furniture and accomdations were tired and dated. I think they may have stayed at the other Courtyard in Roseville located off of I-80. It IS tired and dated. This Courtyard is farily new and has a lovely lobby, restaurant, and bar area.

Rooms are typical Courtyard - no frills. But it was clean.

My daughter picked out a chicken Caesar salad at the self-serve Market area. It was good, fresh, and not outrageously priced.

Close to shopping (mall) and numerous restaurants.

Room Tip: Ask for a room overlooking parking. Rooms on the 'backside' of the building has considerabl...
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF Bay Area, USA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 16, 2013

The hotel is clean and quite basic. My stay was quite short and I appreciated that the room came with hot breakfast and free WI-FI. In terms of the room itself, it had the basic necessities with a flat screen TV and desk. We arrived super late that night and ended up getting a room facing the back of the hotel. This was quite annoying because I didn't realize it was facing either the freeway or expressway where cars are literally zooming by and you could hear them! At first I thought the windows were open but they weren't. Note to self - ask for a room that faces the front of the hotel.

In terms of location - I loved the fact their location was walking distance to the mall. You could walk or take a short drive to Starbucks or the bank if needed.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed January 5, 2013

Great value if you purchase through Priceline. But the carpet, linens, pillows, etc. all seem a bit tired and worn. Also it's challenging getting the temperature just right. It's either too hot or too cold! Overall a decent, average hotel.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spanish Fork, Utah
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 22, 2012

Do not book this hotel through Priceline. And if you do accidentally, ask for your money back. After booking the room, I called and asked for two queen beds since we have two 6' boys. We were told that we requested a King bed through Priceline. Explained that there is no place on Priceline to choose one or two beds. Told us they couldn't help us because we booked on Priceline, but ask for a rolling bed when we get in.

Checked in and explained the situation. Again, they stated they would not help us because we booked on Priceline. But said they would send up a rolling bed. Got into the tiny room and after several calls, they said they could not send up a rolling bed because the room was too small. The room they put us in because . . . you guessed it, we booked on Priceline.

Two hours after we checked in, they called the room to ask how everything was. Umm, other than the fact that we have two big guys sleeping on a tiny uncomfortable sofa bed? "Oh, we can take care of that. We'll move you to a room with two queens."

Perfect. They called about an hour later and said that, "No. They could not move us to another room because . . ." I bet you can figure the rest of the story out.

Hey, Courtyard. Here's a hint. If you don't want customers through Priceline, don't sign up for the freaking service. You obviously don't want me here, and I don't want to stay in a hotel that treats Priceline customers like they are a nuisance, instead of a paying customer.

Poor service. Poor planning. You have lost a customer who is actually a Marriott Rewards member.

(In reading the other reviews, looks like we weren't the only one with this exact same problem. GM claims he talked to the front desk with another customer. Obviously it did not work. Classless and rude manager.)

Room Tip: Do not stay here if you used Priceline. They will be extremely rude.
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  • Stayed December 2012, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Roseville Galleria Mall/Creekside Ridge Drive

Address: 301 Creekside Ridge Court, Roseville, CA 95678
Phone Number:
Location: United States > California > Roseville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Roseville Galleria Mall/Creekside Ridge Drive 3*
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Also Known As:
Courtyard By Marriott Roseville Galleria Mall/Creekside Ridge Drive Hotel
Roseville Courtyard
Roseville Marriott

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