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“Excellent Service” 5 of 5 stars
Review of Homewood Suites Sacramento Roseville

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Homewood Suites Sacramento Roseville
3.0 of 5 Hotel   |   401 Creekside Ridge Ct, Roseville, CA 95678   |  
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Double Points Package
Ranked #2 of 18 Hotels in Roseville
United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent Service”
5 of 5 stars Reviewed March 14, 2014

This hotel is by far the most excellent I have stayed in. Welcoming. Love the breakfast and managers reception PLUS the full size kitchen just in case you want to eat in your room or heat something up. Very close to shopping. The staff are wonderful and helpful. 24 hour sweet shop in the lobby that sells everything you could need.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 20, 2014
Dear Dana M,

Thank you so much for choosing us on your most recent visit to Roseville, CA. We love reading your positive review of our hotel and staff, and are so glad that you enjoyed your stay with us. We agree that our meal options are delicious as well as convenient, and our suites offer you all the comforts of home.

Thank you so much for staying with us and we hope to see you again very soon!

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed March 13, 2014

stayed at Homewood Suites because it was conveniently located. It was pleasant stay.
the location is very nice, easy to get to from the freeway with a shopping center & restaurants.
Service can be better. Nothing to do much around. The lobby/breakfast area was very small
Nothing verity you have for dinner/breakfast.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 20, 2014
Dear Rajib K,

Thank you so much for staying with us and for your candid review of our hotel. We always strive to provide clean and comfortable accommodations and exceptional service. We will certainly keep your review in mind and want you to know that your feedback is important to us. We will work as a team to make improvements based on your review.

Thank you again for staying with us and we hope to see you again soon!

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, California
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed March 12, 2014

My wife and I decided at the last minute to just take a little trip, and check out the Sacramento area. We ended up at this hotel, and were not disappointed. The hotel staff was very helpful, the location is very nice, easy to get to from the freeway with a shopping center, and plenty of restaurants within walking distance. The only problem was a few teenagers playing basketball right under our windows well past 10pm. Only after a couple of warning from the front desk they decided to quit.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 20, 2014
Dear Lucca745,

Thank you so much for choosing us during your recent weekend getaway! We are so happy to read that you enjoyed your overall stay with us and that you were satisfied with the staff, and location of the hotel. We agree that our location is extremely convenient to shopping, restaurants, and even walking trails. We feel terribly, however, that you were disturbed by outside noise in the late evening. We understand that rest and relaxations are very important when escaping for the weekend and sincerely apologize for this inconvenience.

We certainly hope that you will consider us again when you plan your next weekend getaway! We hope to see you again very soon!

Sincerely,

Vanessa Phillips
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San Francisco, CA
Top Contributor
52 reviews 52 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed March 10, 2014

My wife and I stayed here for one night with our infant twins in a 1BR. We requested two cribs be placed in the room and they were there as promised. Both of the women we spoke with on the phone before our arrival were extremely friendly, as they were when we arrived and at check out. The lobby/breakfast area was very clean and the offerings were more than expected.

This is a good hotel for travelers with small children.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 20, 2014
Dear Loungesong,

First and foremost, congratulations on your newborn twins! We truly appreciate you and your family choosing us during your recent visit to Roseville. We are so happy to read your positive review and thank you for taking the time to share your experience.

We certainly hope to have you and your family stay with us again the next time you visit the Roseville area. We hope to see you again soon!

Have a great day!

Sincerely,

Vanessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cleveland, ohio, u.s.a.
Top Contributor
55 reviews 55 reviews
17 hotel reviews
Reviews in 31 cities Reviews in 31 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

We visited for a family event & stayed at Homewood Suites because it was conveniently located. It was pleasant, in a sterile, corporate way. A couple of disappointments: 1) in light of a water shortage in CA I was amazed that there was no reference anywhere to saving water, not even one of those almost-ubiquitous cards saying that you should leave towels on the floor if you want them changed, otherwise you could reuse them to save water, and 2) no recycling containers anywhere that I saw. Oh, and the in-room guest service book promises "complimentary airport shuttle" but the desk said that wasn't true ($60 taxi ride instead). When I complained, the desk person said she'd "notify management" about my complaint. I actually was hoping for the free shuttle they promised.

Stayed March 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, April 7, 2014
Dear Interactive_Al,

Thank you so much for taking the time to review your experience at the Homewood Suites Roseville. My staff and management team appreciate you taking the time to communicate with us your concerns regarding your stay. I apologize that you were less than satisfied with your stay and would love to discuss with you further if you are available. I want you to know that your feedback is incredibly important to us and we will work as a team to make improvements based on the information that you provided.

Thank you again for taking the time to review your stay and I sincerely hope that you will give us another opportunity and stay with us the next time you are in town.

I hope to hear from you soon. Please reach out to me at the phone number or email provided below.

Sincerely,

Vanessa Phillips
(916)783-7455
vanessa.phillips2@hilton.com
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San Jose, California
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
Reviews in 30 cities Reviews in 30 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed February 26, 2014

We stayed for a night on the way to Tahoe and had a very pleasant experience start to finish. Check in was very friendly and efficient. The room (1 br suite) was great, very clean, quiet, spacious, perfect for a family of 4. The beds were a little on the firm side for me as a side sleeper, but everybody else liked them. The pool seemed nice, got good use despite this time of year. Breakfast was good, with waffle makers, eggs, bacon, bread, bagels, etc., the works.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 14, 2014
Dear TravellerFromSanJose,

We were so glad to have you and your family stay with us at the Homewood Suites during your visit to Roseville. We are so glad that you enjoyed all of the space that our suites provide. Our food and beverage options are also always a guest favorite.

We thank you so very much for staying with us and for taking the time to review your experience at the Homewood Suites Roseville. We hope to have you back soon!

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed February 24, 2014

This hotel has a good location - close (walking distance) to restaurants and shopping as well; it has good amenities with a complimentary dinner and breakfast. The staff was helpful and courteous. It works perfectly for my business needs.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, March 14, 2014
Dear Leeanne P,

Thank you so much for staying with us and for your positive comments regarding our hotel. We truly appreciate receiving the feedback and are so glad that our hotel meets your needs as a valued business traveler.

We thank you for taking the time to review our hotel and hope to have you back again soon!

Sincerely,

Vanessa Phillips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Sacramento Roseville

Address: 401 Creekside Ridge Ct, Roseville, CA 95678
Phone Number:
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Roseville
#2 Romantic Hotel in Roseville
#4 Family Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Sacramento Roseville 3*
Reservation Options:
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Also Known As:
Homewood Suites Sacramento Roseville Hotel Roseville
Homewood Suites Roseville
Homewood Roseville
Roseville Homewood Suites

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