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“Comfort” 5 of 5 stars
Review of Homewood Suites Sacramento Roseville

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Homewood Suites Sacramento Roseville
3.0 of 5 Hotel   |   401 Creekside Ridge Ct, Roseville, CA 95678   |  
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Double Points Package
Ranked #2 of 18 Hotels in Roseville
Roseville, United States
1 review
“Comfort”
5 of 5 stars Reviewed January 15, 2014

We always book this Homewood Suites when visiting our kids and grandkids 4 to 5 timea a year. Very comfortable and always a very pleasent helpful staff. Breakfast and the dinners are exceptional for this type of venue.

  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, January 17, 2014
Dear Kevin R,

Thank you so much for your positive review of our hotel. We were so glad to have you stay with us on your most recent visit to Roseville and are happy to hear that you enjoyed your time with us. We look forward to having you stay with us again soon.

Thank you for taking the time to review our hotel and we can't wait to have you back!

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

208 reviews from our community

Traveler rating
    129
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See reviews for
82
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 12, 2014

According to the kitchen staff this hotel has gone on the cheap and has stopped serving half & half for the coffee. They now only provide International Delight's artificial whitener (yuck). While I'm sure some people like that, there are no other options for others. When I tried to confirm with the front office staff that this was a permanent change, not a purchasing issue, I was met with the deer in the headlights look and was asked to come back after 9:30. Yeah, right.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, April 7, 2014
Dear Christopher G,

Thank you so much for taking the time to review your experience here at the Homewood Suites Roseville. I understand that you were less than satisfied with your experience pertaining to the food and beverage options that we provide. I want to offer you an apology as we strive to ensure that our guests are happy with our complimentary meal and beverage options. I would love to discuss your concerns further as your feedback is extremely important to me.

Please feel free to reach out to me using the contact information provided below. I look forward to hearing from you and hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vanessa Phillips
(916) 783-7455
vanessa.phillips2@hilton.com
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Hayward, California
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed January 8, 2014

Good for Business travel. Very comfortable beds and adequate living space.
Good shopping and Dining very close by. Wanted a bit more from a Marriott property.
Housekeeping was good, but rarely was there anyone at the reception Desk

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, April 7, 2014
Dear 32480Robert,

Thank you so much for taking the time to review your stay at the Homewood Suites Roseville. We truly appreciate your candid feedback and will use this information to continue to work toward providing exceptional customer service. We take all guest feedback very seriously and take every critique as an opportunity to improve.

We thank you for your feedback and hope that you will consider us the next time you visit the Roseville area.

Sincerely,

Vanessa Phillips
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Vacaville, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 6, 2014

Was there NYE to watch Tower of power at Thunder Valley,...casino was sold out, found Homewood Suites and am glad we decided to stay there! Last year we stayed at the Marriot next door,...this is a much nicer hotel, rooms are very impressive! Will stay there again!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, January 24, 2014
Dear Larry K,

Thank you so much for choosing to stay with us and for reviewing your experience at the Homewood Suites Roseville. We are so glad you decided to stay with us and even happier to hear that you will be back!

We look forward to seeing you soon! Have a great day!

Sincerely,

Vanessa Phillips
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San Francisco
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

We missed an evening reception as expected which we had had this at the same brand before. The accommodation was good for us but our plan in this hotel became derailed on the day of New Year. The bathroom has no bathtub that made us a little bit inconvenient when using.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, January 24, 2014
Dear HTC372,

Thank you so much for taking the time to review our hotel. I feel terribly that it was not communicated to you that our evening reception closes on major holidays. It is never our intention to inconvenience our guests and for this we are truly sorry. We will certainly keep your review in mind to ensure we do better in communicating changes in our evening dinner service during major holidays. I also would like to invite you back to stay in one of our king one-bedroom suites the next time you are in Roseville. These rooms do have bathtubs for your convenience.

We thank you so much for your candid feedback and hope to see you again when you visit the Roseville area.

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san jose, United States
1 review
5 of 5 stars Reviewed December 31, 2013

Excellent stay! Enjoyed the trip and will be back. Wish more of the same rate occurs several time in a year. Great location, close to shopping-- just walk down the short street or short drives within 3 miles!! Very friendly staff. provided full breakfast and dinners too. Only improvement is provide more low calories selections.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, January 6, 2014
Dear Stephen K,

Thank you so very much for you wonderful review! We appreciate you staying with us and taking the time to tell us about your experience. We are happy to hear that you enjoyed our convenient location and complimentary food and beverage options. We are always trying to find ways to improve and agree that offering low calorie alternatives is very important. We will certainly keep your comments in mind as we continue to improve upon our food options.

We thank you again for being our guest and we can't wait to have you back!

Sincerely,

Vanessa Phillips
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Sparks, United States
1 review
5 of 5 stars Reviewed December 18, 2013

A well kept secret among hotels in the same area. I would advise staying here at this property for business and pleasure. It is like living in a small apartment with full amenities no found elsewhere for the cost. The location is perfect.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites Sacramento Roseville, responded to this review, December 23, 2013
Dear Ronald F,

Thank you so much for choosing to stay with us and for taking the time to write such a positive review regarding our hotel. We are so happy that you enjoyed your stay and were able to experience the unique home-like amenities that the Homewood Suites offers.

We truly appreciate your business as well as the wonderful comments you shared. We hope to see you again very soon!

Warmest Regards this Holiday Season.

Sincerely,

Vanessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Sacramento Roseville

Address: 401 Creekside Ridge Ct, Roseville, CA 95678
Phone Number:
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Roseville
#2 Romantic Hotel in Roseville
#4 Family Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites Sacramento Roseville 3*
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Also Known As:
Homewood Suites Sacramento Roseville Hotel Roseville
Homewood Suites Roseville
Homewood Roseville
Roseville Homewood Suites

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