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“Bring your own half & half!!!!!” 4 of 5 stars
Review of Homewood Suites by Hilton Sacramento-Roseville

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Homewood Suites by Hilton Sacramento-Roseville
3.0 of 5 Hotel   |   401 Creekside Ridge Court, CA, Roseville, CA 95678   |  
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Ranked #5 of 18 Hotels in Roseville
Certificate of Excellence
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Bring your own half & half!!!!!”
4 of 5 stars Reviewed January 12, 2014

According to the kitchen staff this hotel has gone on the cheap and has stopped serving half & half for the coffee. They now only provide International Delight's artificial whitener (yuck). While I'm sure some people like that, there are no other options for others. When I tried to confirm with the front office staff that this was a permanent change, not a purchasing issue, I was met with the deer in the headlights look and was asked to come back after 9:30. Yeah, right.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Christopher G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, April 7, 2014
Dear Christopher G,

Thank you so much for taking the time to review your experience here at the Homewood Suites Roseville. I understand that you were less than satisfied with your experience pertaining to the food and beverage options that we provide. I want to offer you an apology as we strive to ensure that our guests are happy with our complimentary meal and beverage options. I would love to discuss your concerns further as your feedback is extremely important to me.

Please feel free to reach out to me using the contact information provided below. I look forward to hearing from you and hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Vanessa Phillips
(916) 783-7455
vanessa.phillips2@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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332 reviews from our community

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Hayward, California
Level Contributor
106 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed January 8, 2014

Good for Business travel. Very comfortable beds and adequate living space.
Good shopping and Dining very close by. Wanted a bit more from a Marriott property.
Housekeeping was good, but rarely was there anyone at the reception Desk

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank 32480Robert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, April 7, 2014
Dear 32480Robert,

Thank you so much for taking the time to review your stay at the Homewood Suites Roseville. We truly appreciate your candid feedback and will use this information to continue to work toward providing exceptional customer service. We take all guest feedback very seriously and take every critique as an opportunity to improve.

We thank you for your feedback and hope that you will consider us the next time you visit the Roseville area.

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vacaville, United States
2 reviews
5 of 5 stars Reviewed January 6, 2014

Was there NYE to watch Tower of power at Thunder Valley,...casino was sold out, found Homewood Suites and am glad we decided to stay there! Last year we stayed at the Marriot next door,...this is a much nicer hotel, rooms are very impressive! Will stay there again!

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Larry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, January 24, 2014
Dear Larry K,

Thank you so much for choosing to stay with us and for reviewing your experience at the Homewood Suites Roseville. We are so glad you decided to stay with us and even happier to hear that you will be back!

We look forward to seeing you soon! Have a great day!

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

We missed an evening reception as expected which we had had this at the same brand before. The accommodation was good for us but our plan in this hotel became derailed on the day of New Year. The bathroom has no bathtub that made us a little bit inconvenient when using.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank HTC372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, January 24, 2014
Dear HTC372,

Thank you so much for taking the time to review our hotel. I feel terribly that it was not communicated to you that our evening reception closes on major holidays. It is never our intention to inconvenience our guests and for this we are truly sorry. We will certainly keep your review in mind to ensure we do better in communicating changes in our evening dinner service during major holidays. I also would like to invite you back to stay in one of our king one-bedroom suites the next time you are in Roseville. These rooms do have bathtubs for your convenience.

We thank you so much for your candid feedback and hope to see you again when you visit the Roseville area.

Sincerely,

Vanessa Phillips
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
san jose, United States
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed December 31, 2013

Excellent stay! Enjoyed the trip and will be back. Wish more of the same rate occurs several time in a year. Great location, close to shopping-- just walk down the short street or short drives within 3 miles!! Very friendly staff. provided full breakfast and dinners too. Only improvement is provide more low calories selections.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Stephen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, January 6, 2014
Dear Stephen K,

Thank you so very much for you wonderful review! We appreciate you staying with us and taking the time to tell us about your experience. We are happy to hear that you enjoyed our convenient location and complimentary food and beverage options. We are always trying to find ways to improve and agree that offering low calorie alternatives is very important. We will certainly keep your comments in mind as we continue to improve upon our food options.

We thank you again for being our guest and we can't wait to have you back!

Sincerely,

Vanessa Phillips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparks, United States
1 review
5 of 5 stars Reviewed December 18, 2013

A well kept secret among hotels in the same area. I would advise staying here at this property for business and pleasure. It is like living in a small apartment with full amenities no found elsewhere for the cost. The location is perfect.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Ronald F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, December 23, 2013
Dear Ronald F,

Thank you so much for choosing to stay with us and for taking the time to write such a positive review regarding our hotel. We are so happy that you enjoyed your stay and were able to experience the unique home-like amenities that the Homewood Suites offers.

We truly appreciate your business as well as the wonderful comments you shared. We hope to see you again very soon!

Warmest Regards this Holiday Season.

Sincerely,

Vanessa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frederick
1 review
4 of 5 stars Reviewed December 13, 2013

I really enjoy my stay and I recommend anyone to stay. Nice staff and complimentary breakfast was excellent. The room and staff were nice to assist to make my stay comfortable. Again, nice place and friendly staff.

  • Stayed December 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank ahenry31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vanessa P, General Manager at Homewood Suites by Hilton Sacramento-Roseville, responded to this review, December 18, 2013
Dear ahenry31,

Thank you so much for staying with us and for your positive comments regarding our wonderful staff and our excellent breakfast. We want you to feel at home and be most comfortable when you are with us, as this is always our goal.

We thank you for taking the time to review our hotel, and especially for being our valued guest. We hope to see you again very soon.

Warmest Regards this Holiday Season.

Sincerely,

Vanessa Phillips
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Sacramento-Roseville

Address: 401 Creekside Ridge Court, CA, Roseville, CA 95678
Phone Number:
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Roseville
#3 Business Hotel in Roseville
#4 Family Hotel in Roseville
Price Range (Based on Average Rates):
Hotel Class:3 star — Homewood Suites by Hilton Sacramento-Roseville 3*
Number of rooms: 111
Official Description (provided by the hotel):
The Homewood Suites by Hilton Sacramento-Roseville hotel is located near the Creekside Ridge Mall, Thunder Valley Casino and the Roseville Golfland Sunsplash (amusement venue). Our all-suite hotel amenities include: complimentary WiFi, complimentary breakfast (and beverages), an outdoor pool, outdoor patio and grill area, fitness room, business center, meeting room options, a multi-lingual staff, concierge desk and free parking. All of our suites have full kitchens, separate living areas (with sofa bed), granite counter-tops and wood laminate flooring. Parking is free at our hotel. ... more   less 
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Also Known As:
Homewood Suites Sacramento Roseville Hotel Roseville
Homewood Suites Roseville
Homewood Roseville
Roseville Homewood Suites

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