According to the kitchen staff this hotel has gone on the cheap and has stopped serving half & half for the coffee. They now only provide International Delight's artificial whitener (yuck). While I'm sure some people like that, there are no other options for others. When I tried to confirm with the front office staff that this was a permanent change, not a purchasing issue, I was met with the deer in the headlights look and was asked to come back after 9:30. Yeah, right.