We travel to Roseville frequently to see family and friends and frequent Hyatt Place often. Every time we come here, we have a great stay. Our most recent stay was Christmas evening and we were very well taken care of by Sean. His customer service was spot on and he was very accommodating, I was thoroughly impressed. When our food order was made incorrectly, Sean promptly had a new order made and brought to our room himself with his apologies. Being that this is not a full service Hyatt concept, it means a lot that he went the extra mile for us in light of the mistake. Friendly staff, great morning breakfast, beautiful rooms. There are no other hotels in Roseville that can compare (and we've stayed at most of them). We will keep coming back here as long as we are traveling from San Francisco. And thanks to Sean for the great service. 5 stars all the way!