I originally choose the Hyatt strictly because of its location. My 85 year old mother & I were planning our annual shopping trip at the Galleria and after 3 years of trying other accommodations in the area, this year chose the Hyatt. It was perfect for us.....far better than the other chains in the area. The breakfast was far above what we had come to expect for hotel "continental" breakfasts.......excellent variety and actual plates, not disposable. Several items of food were hot breakfast sandwiches, made on the site (not microwaved). Our room was large, including internet, mini-fridge and large sofa for relaxing. Its a nice feature to be able to relax in a room without sitting on your bed following a long day of shopping :) The staff was extremely helpful and kind. I happened to ask a couple other patrons at the hotel if they stayed here often and they each said that they always came to this hotel when in the area. The price was very reasonable and I would have paid more given the amenities it offered my mother & I.