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“Comfortable rooms” 4 of 5 stars
Review of SpringHill Suites Sacramento Roseville

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SpringHill Suites Sacramento Roseville
3.0 of 5 Hotel   |   10593 Fairway Drive, Roseville, CA 95678   |  
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Ranked #7 of 18 hotels in Roseville
Scottsdale
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 28 cities Reviews in 28 cities
19 helpful votes 19 helpful votes
“Comfortable rooms”
4 of 5 stars Reviewed February 4, 2014

Stayed here for one night for tournament. Nice and clean bathroom with nice location. Ok for one night stay. Bedding under mattress dusty and needs washing! Carpet needs to be cleaned. Some stains apparent.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, March 20, 2014
Thank you for being our guest! Please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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92 people have reviewed this hotel

Traveler rating
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See reviews for
27
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Madison, Wisconsin
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 10, 2014

This is a nice hotel with chic suites that allowed four of us to comfortable stay. The breakfast is above average, staff is exceptionally helpful. Location makes for easy on and off free access. We'd gladly stay again.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, January 12, 2014
Thank you for staying with us!

Please come and visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 29, 2013 via mobile

Very nice hotel. Everything was just how you would like it. I cannot think of any negative comments. Very spacious room that was clean and comfortable. The room included a small refrigerator, microwave, and separate bar sink. The breakfast was very good with scrambled eggs, waffles, and the other regular items. We would definitely stay here again.

Stayed December 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 31, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed December 25, 2013 via mobile

I'm so disappointed because I've stayed at spring hill in Vegas and it was 5 stars all the way. I am shocked by how poorly this location is set up and functions.

First of all, our bed was in a cove with one side right against a wall. So if you're a couple the only way one of you is getting out of bed is at the end of it or your partners side of the bed. This also means there is no nightstand for a second guest. Horribly laid out.

The bed was so uncomfortable I woke up with body aches and a migraine. There is not mattress cover and the fitted sheet came off while we were sleeping. Possible the worst mattress I've slept on in a hotel.

What's worse is how dirty it is. Being a Marriott concept, of all brands, there should be a standard of cleanliness by housekeeping. We wiped down the remote control due to it being flu season and what came off of it was disgusting. I've attached a picture of it.

The shower and bathroom have age to it, as does the couch. There is no pride in making this place as nice as it could be or living up to the Marriott standard it is synonymous with.

We come here often to see family and will not make this mistake again. If you can, stay at the Hyatt Place. Definitely not worth the money we spent and regret waking up Christmas morning feeling terrible from a poor night of sleep.

Stayed December 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 31, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 16, 2013

I recently stayed at this property and all I can say is that this is the best Springhill Suites property that I have stayed at so far. Everything was perfect - from check-in to the room. The breakfast was not bad as well.

I had a minor issue in the room and it was resolved in the most professional manner I have ever encountered by a manager.

I will definitely stay here again if I am in the area.

  • Stayed December 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 31, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boeblingen, Germany
Senior Contributor
45 reviews 45 reviews
40 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 15, 2013

Stayed here for four nights last week on business. It's new and fresh, I loved the style and the colours. The room felt homely without being old fashioned. The breakfast was very basic but good enough considering it is included in the price. (When will American hotels use proper plates and cutlery and stop all the plastic waste?) It was a surprisingly quiet location. The gym and pool were miniature, but very clean. Lots of space for parking. Internet was free and fast enough.

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 16, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparks, NV
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 30, 2013

Very contemporary hotel - LOVED the mirror in the bathroom/vanity - in fact took a picture of it so that when we redo our bathroom, I WANT ONE! Beds very comfy - the breakfast was very good. Quiet even though there was a soccer tournament/team booked there. Customer service was great! Only "fly in the ointment" was we booked through hotel.com and were eligible for an additional discount due to husband's employment with the federal gov't and they could not give us that additional discount. Otherwise, it was really a nice place!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 14, 2013
Thank you for being our guest! Come back and visit again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Sacramento Roseville

Address: 10593 Fairway Drive, Roseville, CA 95678
Phone Number:
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Roseville
#7 Family Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Sacramento Roseville 3*
Official Description (provided by the hotel):
Welcome to the SpringHill Suites Sacramento Roseville, where our stylish and smartly designed suites are 25 percent larger than a comparably priced hotel room, giving you room to succeed. Located about 10 minutes northeast of Sacramento and within two hours of San Francisco and Lake Tahoe, you can enjoy day trips to ocean beaches, snow covered mountain peaks, or the breathtaking outdoors. Nestled together are the cities of Roseville, Rocklin and Lincoln where you can enjoy attractions at two regional shopping centers. The Westfield Galleria and the Fountains Lifestyle mall feature over 300 distinguished brand and boutique stores such as Nordstrom’s, Tiffany, and Louis Vuitton. Entertainment options abound with Thunder Valley Casino Resort, Golf Land Sun Splash Water Park, PGA quality golf courses and celebrity dining options. Near major corporations like Hewlett Packard, Oracle and State Farm Insurance, the SpringHill Suites Sacramento Roseville provides the service you deserve, the comfort you need, and the room to succeed. ... more   less 
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Also Known As:
Springhill Suites Sacramento Roseville Hotel Roseville
Springhill Suites Roseville

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