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“Modern and comfortable” 4 of 5 stars
Review of SpringHill Suites Sacramento Roseville

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SpringHill Suites Sacramento Roseville
3.0 of 5 Hotel   |   10593 Fairway Drive, Roseville, CA 95678   |  
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Ranked #8 of 18 Hotels in Roseville
Boeblingen, Germany
Senior Contributor
48 reviews 48 reviews
43 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
“Modern and comfortable”
4 of 5 stars Reviewed December 15, 2013

Stayed here for four nights last week on business. It's new and fresh, I loved the style and the colours. The room felt homely without being old fashioned. The breakfast was very basic but good enough considering it is included in the price. (When will American hotels use proper plates and cutlery and stop all the plastic waste?) It was a surprisingly quiet location. The gym and pool were miniature, but very clean. Lots of space for parking. Internet was free and fast enough.

Stayed December 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 16, 2013
Thank you for being our guest!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    46
    36
    7
    3
    2
See reviews for
28
21
7
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Sparks, NV
Senior Contributor
43 reviews 43 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 30, 2013

Very contemporary hotel - LOVED the mirror in the bathroom/vanity - in fact took a picture of it so that when we redo our bathroom, I WANT ONE! Beds very comfy - the breakfast was very good. Quiet even though there was a soccer tournament/team booked there. Customer service was great! Only "fly in the ointment" was we booked through hotel.com and were eligible for an additional discount due to husband's employment with the federal gov't and they could not give us that additional discount. Otherwise, it was really a nice place!

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 14, 2013
Thank you for being our guest! Come back and visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bull Shoals, Arkansas
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 1, 2013

This hotel ticks all the boxes. Its clean and the staff are professional and friendly. No restaurant or bar, but Chilies is a short walk across a well lit car park, so no worries there. My only complaint would be that the average rate is a little steep, even for California.
I will however be happy to return.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 14, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fairfield
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed recently for a work/family overnight trip. The room was immaculately clean and soundproof! I was initiall worried because we were right next door to a mechanics room, but did not hear any loud noises or disturbances from that room at any time during our stay. The pool was extremely small and there were children who kept jumping in and splashing the water all around the entire room. The jacuzzi was broken (bummer) and had tacky hazard tape all around it to keep people from attempting to enter. Extreme difficulty communicating with the staff who service/replinish the breakfast area. They were squabling amongst themselves over who should be servicing it and cleaning it because they had too much other work to do. I didn't think that was profesional to discuss so openly negatively in front of the hotel guests.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, December 14, 2013
Thank you for being our guest!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Top Contributor
82 reviews 82 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 13, 2013

Staying at this location for work and I've decided from now on I am going to use a scale to rate the towels at various Marriott's. The property is very nice with up to date comfortable rooms and new bedding. However the towels are a 4 on a scale from 1 to 10. Not sure why that is given its a Spring Hill Suites, buy they hurt my sensitive areas. Otherwise it's top notch like the staff. Plenty of shopping and eats around. The morning breakfast is good and when they have fresh fruit, it's the best.

Room Tip: High floor on the end. You can hear people bouncing around all over.
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, October 15, 2013
Hello Stephen P:
Thank you very much for sharing about your stay and I appreciate all of your comments about my property I'm glad you liked the upgraded breakfast, rooms, bedding, and for recognizing my "top notch" staff. As for the towels, I have good news for you, ...the textile industry recently became consolidated and pretty much all of the competition for towel manufactures were gobbled up by three companies domestically. The hotel industry's level of towel quality dropped without warning and Marriott immediately put manufacturing companies on notice. (Marriott tends to jump on these types of things right away). New towel standards were implemented and the manufacturers were held accountable. New and higher quality towels are just starting to be delivered and over the next few months, new plush towels will be replacing existing ones. I will look forward to your next stay and hearing how the new products compare. I sincerely hope to have you stay with us again in the future.
Sincerely,
Micael Jeffries, General Manager
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San Ramon, California
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 23, 2013

Nice updated suite rooms, comfy beds & pillows, Convenient location. Super SMALL indoor pool - but at least there is a pool! Breakfast was OK. No real meat to speak of, just the typical scrambled eggs, waffles, cereals, fruits, pastries and biscuits & gravy. My only minor pet peeve is hotel rooms that DON'T have a full length mirror, & this is one of them. Other than that, it had everything I like to find in a hotel room and none of the things you don't.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, September 25, 2013
Hello Doozi: Thank you very much for your comments regarding the your experience at my hotel. I appeciate you taking the time to write about your stay and for letting me know about the full length mirrors. I will be addressing this issue very soon.
Sincerely,

Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Top Contributor
57 reviews 57 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed September 21, 2013

Clean, comfortable and quite hotel. The towels & sheets were very nice, soft and fresh. Close to the freeway access, but far enough away you didn't hear the traffic all night long. Breakfast was better than average. Will defiantly keep on our list of stay again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, September 23, 2013
Hello Giant Eeyore and Family:

Thank you so much for the wonderful comments about my hotel. I truly appreciate you taking the time to post about your stay and I am very pleased to have had you stay with us. I will pass your comments along to my staff. Hope to have you back again soon.

Sincerely,

Micael Jeffries
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Sacramento Roseville

Address: 10593 Fairway Drive, Roseville, CA 95678
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Roseville
#6 Family Hotel in Roseville
#7 Business Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Sacramento Roseville 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the SpringHill Suites Sacramento Roseville, where our stylish and smartly designed suites are 25 percent larger than a comparably priced hotel room, giving you room to succeed. Located about 10 minutes northeast of Sacramento and within two hours of San Francisco and Lake Tahoe, you can enjoy day trips to ocean beaches, snow covered mountain peaks, or the breathtaking outdoors. Nestled together are the cities of Roseville, Rocklin and Lincoln where you can enjoy attractions at two regional shopping centers. The Westfield Galleria and the Fountains Lifestyle mall feature over 300 distinguished brand and boutique stores such as Nordstrom’s, Tiffany, and Louis Vuitton. Entertainment options abound with Thunder Valley Casino Resort, Golf Land Sun Splash Water Park, PGA quality golf courses and celebrity dining options. Near major corporations like Hewlett Packard, Oracle and State Farm Insurance, the SpringHill Suites Sacramento Roseville provides the service you deserve, the comfort you need, and the room to succeed. ... more   less 
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Also Known As:
Springhill Suites Sacramento Roseville Hotel Roseville
Springhill Suites Roseville

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