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“Great place to stay” 5 of 5 stars
Review of SpringHill Suites Sacramento Roseville

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SpringHill Suites Sacramento Roseville
3.0 of 5 Hotel   |   10593 Fairway Drive, Roseville, CA 95678   |  
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Ranked #8 of 18 Hotels in Roseville
Anacortes
Top Contributor
107 reviews 107 reviews
84 hotel reviews
Reviews in 80 cities Reviews in 80 cities
64 helpful votes 64 helpful votes
“Great place to stay”
5 of 5 stars Reviewed August 23, 2013

If I am in the area, I always stay here. The room is perfect in every way. Comfortable bed, parking was easy and best of all it was quiet. The breakfast in the morning had a variety of items to choose from and all were excellent.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, September 9, 2013
Hello Podunct:
Thank you so much for posting such great comments about my hotel. I love to read the word "Perfect" in comments from guests and I am very pleased we provided you with a very comfortable stay. I look forward to having you return. Safe travels!
Sincerely,
Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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94 reviews from our community

Traveler rating
    46
    36
    7
    3
    2
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28
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24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 37 cities Reviews in 37 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed August 20, 2013

We were passing through Roseville, CA on a family road trip up to Oregon and Washington. This hotel was perfect for our needs. We have a family of two adults and four kids, so the two beds and sofa sleeper worked great. Hotel was in a good location, parking was free, check-in was easy and friendly, there was a pool for the kids, the room was clean, and free breakfast in the morning.
I really have no complaints. If we were passing through the area again, I would certainly book this hotel once more.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, September 9, 2013
Hello BethanneU2:
Just a quick note to say thank you so much for posting about your experience at my hotel. I will review your comments with my staff and let them know that the "hotel was pefect for your needs". I hope you will be back soon.
Sincerely,
Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois, United States
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 4, 2013

We returned here again in July after staying the month before because my husband was doing business in the area. When he said he would be coming back to Roseville, I wanted to make sure it was this property again only because we hadn't checked out Towne Place Suites(also my Marriott) literally next door about 12 steps away.
Quick and efficient check-in;
Modern furniture is new, clean, fresh and current. I don't like old, out dated, smelly furniture;
A BIG Plus - They provide complimentary laundry detergent and fabric softener; The Laundry Room is clean BUT they won't put a sign to remind guests to clean the lint from the dryer. Last month was the same problem. Every time I used the dryer there was tons of lint left over. I reminded the Front Desk again and they said they would take care of it but who knows.
Breakfast is nice except the waffle maker is only available during the weekends - but why??
We were placed in Room 430 for three nights in a double queen even though we reserved a King(they sold out of the King). Last month we were in a King Suite and we liked it better;
In the Double Queen Room (# 430) we slept near the window but we had to move over to the other bed because the air conditioner was so cold and there's no way to close or adjust the vent. One degree change in temperature meant we would freeze. Now I'm from Chicago but even I got cold. When we put the temp to 73 it was too cold, turn it to 75 and it's too warm - what the....
Guy Fieri's Johnny Garlic Restaurant is walking distance - well one block away so we couldn't justify driving there. Ask the hotel to give you a card for a Free Appetizer (if you purchase an entrée over $10). All the entrees are over $16 (and overpriced). BUT instead we went there for Happy Hour and got four $5-$6.00 appetizers so we got a chance to try out different dishes.
** the Hotel should update the poster in the elevator because the prices have gone up. The price list in the elevator for the Cedar Plank Salmon is $19.95 but when we got to the restaurant it was $23.95. Same for the appetizers, it was higher by $1.00. If I was in an argumentative mood I would told the restaurant to honor the prices posted in the hotel but I wasn't in the right mood so I let it go.
The Hotel also has food coupons for other local pizza joints but you have to ask which ones they have. We used Mary's Pizza Shack for $5.00 off but disappointed with the pizza.
The Fitness Room is tiny.
The lighting in the Living Room area is too dark, I couldn't do my schoolwork. They need better lighting by adding one more lamp.
The small refrigerator in the rooms do NOT have a freezer. I made a mistake and bought ice cream and ended up having shake.
They should really put a small table in the bathroom to put HABA(Health & Beauty Aids). To fix this dilemma, we just took one of the small tables from the living room and put it in the bathroom - it worked.
On our way back from Johnny Garlic's we decided to ask to see a room at the Towne Place Suites(next door) and I truly wish we would have reserved here for the three nights. The Pool and Fitness Center is Bigger and they always provide free coffee all day long and you get a full-size refrigerator with a freezer. Sorry but if we are in the area again, we would have to go to Towne Place Suites.

Room Tip: Not much of a view from any room because of the area. Room 430 looks out at the Expressway and the...
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, August 7, 2013
Hello Grace M from Chicago:

Just a quick note to say thank you for staying with us again. I am very pleased that you enjoyed the "Quick and efficient check-in", the modern decor, and I'm thrilled you liked the idea of the free laundry detergent and fabric softener. I also wish to thank you for all of the recommendations and suggestions you provided as this feedback helps me very much.

If you're back in the area, feel free to stay with us or the TownePlace Suites as we are both sister properties to each other and all in the same Marriott Family.

Sincerely,
Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 24, 2013

This was our first experience with a SpringHill Suites and found it to be a wonderful place to stay. It is not your cookie-cutter hotel!!!! They have amazing staff and unique décor. The extra sitting area in our room was perfect for our five day stay while we visited family close by. The beds were very comfortable and the rooms very clean! We enjoyed the large selection they offered for breakfast. We will definitely stay here again.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, August 1, 2013
Hello Claudia W.:
Thank you so much for taking your time to post this wonderful review of my hotel. I'm very glad your first experience with a SpringHill Suites by Marriott provided you with "a wonderful place to stay". I am very proud to have such a contemporary and fresh style of hotel to offer and I am very pleased you enjoyed it too. I wish to specifically thank you for the comments about my staff. I agree, they are amazing and it's because we care about you and all of our guests. Our motto is "we're here to make good things happen for other people", so I will be passing along your comments to give us all another success story. It is truly our pleasure to serve and I hope you will make it a point to visit again.
Sincerely, Micael Jeffries, General Manager.
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Rocklin, California
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 1, 2013

Stayed here with grandson during winter mostly because of heated pool. The pool was wonderful he loves to swim. I found the "modern" look too sterile for my taste, from the lobby to the room. Check in was easy, breakfast was awful, lines of loud rude parents and their sports playing children. Lots of waiting and not enough seating. I ended up getting coffee and juice and out for breakfast. At the very least I would ask if hotel is booked with children sports events before staying here again.

Room Tip: Make sure you don't mind lots of noisy kids and you may not get breakfast.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, August 1, 2013
Hello Colleen H. - Thank you very much for posting your comments about your recent stay. Your feedback and input are very important to me and as a result, I have created an express breakfast for sport teams and implemented early and late breakfast schedule to open the kitchen earlier and later to allow for teams to come down during off peak times. This will allow guests who are not with these groups to enjoy the breakfast without having to wait so long or feel like they have to go elsewhere to have breakfast. I'm really glad your grandson enjoyed the pool. I hope we may have the chance to deserve your business in the future.
Sincerely,
Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hayward, California
Top Contributor
71 reviews 71 reviews
29 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 28, 2013

One of the best business hotels that I have ever stayed in. The staff was incredible....open
and friendly. The room was comfortable and the AC was working as it was in the 100s here.
Great bed and furniture...very comfortable stay.
Only shortcoming was that the elevator was slloowwww.
Will be back again !!!

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, August 1, 2013
Hello "32480 Robert":
Thank you so much for posting your comments regarding your recent stay at my hotel. Your comments have been reviewed with my staff and to say the least it put a big smile on their faces and a lot of high-5's were given. We live to serve and knowing we did just that for you is great to read about. Your comments are really important to me and I have contacted the elevator company to resolve the slow issue with our #1 elevator. Thanks for letting me know! ! ! !

Hope to have you stay with us again.
Sincerely, Micael Jeffries, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 14, 2013 via mobile

By far the best stay we have ever had from a friendly quick check-in to a gracious check-out. We needed extra towels and in less than 2 minutes there was knock at our door with towels. Fastest we have ever received towels any where.

One our children had left clothes at the pool and in less than the 5 minutes it took us to realize it and go back to the pool, a front desk employee was at our door asking if we had left them behind.

The quality & value of the room & breakfast by far surpassed another quality chain we stayed at the month before in southern California at double the price.

Thank you and please keep up the great work. You will be our first call for our next stay.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Micael J, General Manager at SpringHill Suites Sacramento Roseville, responded to this review, August 1, 2013
Hello Breezey3:
It is my sincerest pleasure to have read your review. "Friendly, Gracious, Efficient, Quality and Value" used in reference to your experience with us are the words we hunger to hear every day. You fed our appetite and I will make sure all of my staff hears your praises. Thank you for staying with us and I hope to have you back soon.

Sincerely, Micael Jeffries, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Sacramento Roseville

Address: 10593 Fairway Drive, Roseville, CA 95678
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Roseville
#6 Family Hotel in Roseville
#7 Business Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Sacramento Roseville 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the SpringHill Suites Sacramento Roseville, where our stylish and smartly designed suites are 25 percent larger than a comparably priced hotel room, giving you room to succeed. Located about 10 minutes northeast of Sacramento and within two hours of San Francisco and Lake Tahoe, you can enjoy day trips to ocean beaches, snow covered mountain peaks, or the breathtaking outdoors. Nestled together are the cities of Roseville, Rocklin and Lincoln where you can enjoy attractions at two regional shopping centers. The Westfield Galleria and the Fountains Lifestyle mall feature over 300 distinguished brand and boutique stores such as Nordstrom’s, Tiffany, and Louis Vuitton. Entertainment options abound with Thunder Valley Casino Resort, Golf Land Sun Splash Water Park, PGA quality golf courses and celebrity dining options. Near major corporations like Hewlett Packard, Oracle and State Farm Insurance, the SpringHill Suites Sacramento Roseville provides the service you deserve, the comfort you need, and the room to succeed. ... more   less 
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Also Known As:
Springhill Suites Sacramento Roseville Hotel Roseville
Springhill Suites Roseville

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