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“Sleepless Night” 2 of 5 stars
Review of TownePlace Suites by Marriott Roseville

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TownePlace Suites by Marriott Roseville
2.5 of 5 Hotel   |   10569 Fairway Drive, Roseville, CA 95678   |  
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Ranked #8 of 18 Hotels in Roseville
Certificate of Excellence
San Jose, California
Level Contributor
3 reviews
3 hotel reviews
“Sleepless Night”
2 of 5 stars Reviewed April 16, 2014

We had a lot of trouble with noise from 10 pm. until 2 am. The staff did respond and speak to the people but it continued well into the night and started early the next morning.The overall noise level was very high. I understand that it is a family focused property but it seemed excessive.



  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, April 18, 2014
Thank you for taking the time to inform us of your experience. My sincere apology for the lack of sleep you received during your stay. At your earliest convenience, please call me at the hotel to discuss and to assist.
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83 reviews from our community

Traveler rating
    40
    26
    13
    3
    1
See reviews for
21
13
9
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Idaho
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 31, 2014

We booked this hotel at the last minute when we were forced to turn around when Donner Pass was shut down. We got a great rate on two king rooms and had no trouble at all checking in. The staff was friendly and accomodating. Breakfast was the ususal continental fair. My only "issue" which was no fault of the hotel was the many sports teams staying there being rather loud late in the evening.

Room Tip: I would reccomend a top floor room if you want to avoid hearing people stomping around in their room...
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  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, April 1, 2014
Thank you for taking the time to express your review of our property. Please comoe back and visit again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
1 review
5 of 5 stars Reviewed March 7, 2014

I was held up at airport in atlanta - got to Roseville way after midnight. I was tired - my credit card was hi-jacked - and I was asking for aaa discount.

The Hotel was accomodating in every way - and let me use my marriott points to pay for room after 45 min of trying to work with customer service discover.

Its is more than clean and very well set up for a family stay or a business trip.

Breakfast is healthy and indulgent.

GREAT HOTEL - PERFECTION by the folks who work here

Room Tip: first floor - back of the hotel...QUIET and QUIET SOME MORE
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, March 13, 2014
Thank you for the wonderful review! I'm glad we were able to take care of you and your family!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 28, 2014

General manager David was
very help on questions I had. His staff was very professional and helpful.
The rooms were well maintained during my stay. I loved the pool and spa to relax. The exercise room had a lot of variety. The breakfast was very good

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, March 4, 2014
Thank you Chris! If there is anything I can do to assist in the future, just let me know!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Leandro, California
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed February 12, 2014

a nice stay at Townhouse suites . Excellent location , close to shopping , restaurants ,freeways and Thundervalley Casino .spacious room with kitchen , wi ifi and pass through closet . Computers off the lobby and breakfast ( minimal ) daily . ample parking and friendly staff.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, February 14, 2014
Thank you for taking the time out of your busy schedlue to give us a review. Thank you!

Please visit again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westfield, Massachusetts
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 7, 2013

I am actually a current long-term hotel guest at this hotel, and am very happy. The staff is amazing, helpful, and always there for you. The rooms are homey, and very tastefully decorated. The housekeepers keep the bed made and do a full clean if asked and on a regular schedule as well. The breakfast is great, in fact they state that they open at 7 a.m. but have opened at 6 a.m. every weekday I've been here because of the number of people that have to be out the door early. This hotel becomes more of a home after a short time. It is also close to shops, the highway and there is a restaurant (Chili's) in the parking lot, but it is quiet and out of the way at the same time.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, December 8, 2013
Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
1 review
5 of 5 stars Reviewed December 7, 2013

Kevin L.

Staying at this hotel was utmost enjoyable and stress-free. It begins when arriving and having ample parking space. When entering the hotel one feels welcomed and relaxed. The rooms are spacious , quiet with all amenities in place. An absolute delight was the overall staff in particular Sophie occupying the front desk. Exceptionally knowledgeable and truly a great representative for the hotel. Her co-worker Alona extremely helpful at check-in and very caring. Both of these ladies a great asset for the hotel in every respect.
Whenever I'm in Roseville again I won't have to look long to find my hotel. Super personnel in every department!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H, General Manager at TownePlace Suites by Marriott Roseville, responded to this review, December 8, 2013
Thank you! We are glad you stayed with us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites by Marriott Roseville

Address: 10569 Fairway Drive, Roseville, CA 95678
Location: United States > California > Roseville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites by Marriott Roseville 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to real living! The TownePlace Suites by Marriott is Roseville's newest hotel specifically built for the self sufficient, value-conscious, extended-stay guest. Every suite has functional space where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Let us help you settle in so you can continue your routine while feeling like you are a part of the neighborhood. We are located just minutes away from major corporations such as Hewlett Packard, Oracle, State Farm Insurance, and within 35 minutes to Beale Air Force Base. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Roseville Hotel Roseville

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