This was the first time we had stayed in this chain. We chose Roseville because of its proximity to Sacramento (where the hotels seemed very dear) and to the Sunsplash Water Park. Although the physical location, between a freeway, electricity substation and local shopping centre, looked unpromising, we were very happy with our stay.
We had requested a quiet room on the top floor and that was exactly what we got. Overlokking the electricity substation. Still, we value quiet over the view! The only thing to disturb us was the sound of the next door aircon unit. We really noticed this when we tried to get to sleep and could not work out what all the noise was. We even called up the desk staff to investigate. Clearly they could not ask for it to be switched off so did provide earplugs which allowed us to get to sleep. When we woke up in the early hours, the unit had been switched off and it did not prove tp be a problem on the other nights - maybe new guests did not want as much cooling in the room!
Room was very large and comfortable. In particular the beds and pillows were great. I often complain about pioows which always seem to be at the end of the spending list for hotels but here we had a good range of them to suit all our tastes.
Free breakfast was fine with enough choice to keep us all happy.
But the one thing that made this hotel stand out for us on our holiday was the staff - all of them. From the moment we checked in until we left, all the staff we dealt with were cheeful and helpful. I have never seen so many happy and smiling staff - it must be a pleasure to work here. It certainly was a pleasure to stay.