The hotel is very nice, and the staff go out of their way to adhere to their policy of customer service. I did have to wait for someone to appear at the front desk both at check in and check out though, as they were busy doing other things. The rooms are quiet, very quiet, and I could not hear highway noise at all. The rooms are clean, well-stocked, and smell nice. My only complaint really is that if you have the A/C or heat on, the entire unit shuts off and turns back on as the cool/heat cycles on and off. It is a rather loud unit, so instead of providing white noise in the background, it becomes a rather startling difference between dead silence and a very loud fan. Try sleeping through the night with it turning on and off. The staff indicates this doesn't bother anyone, and they were surprised I would say anything. Good place to stay if you don't need to use the heating/cooling system though.