Upon check in they did not honor my pre-authorized payment. I showed the front desk clerk my paperwork to verify my authorized payment and hotel reservation, plus I allowed him to view my e-mail sent by the booking company and it was not honored. After a long day and it being night time, I thought I would be accommodated. However, the front desk clerk demanded that I pay for the room up front and again, otherwise I was going to have to leave the premises. Unfortunately, the booking agency had just closed for the evening, so I paid for the night. Had I known in advance that the room was of very poor quality, I would have gone elsewhere. The room was dirty, there were ants by the bathroom area and the shower was horrid. I did not sleep under the blankets, because they looked as though they had not been changed since the room was redesigned. The door did not have a top lock, there was an imprint of where one used to exist. I had no available outlet to charge my phone, because the only one that is in the room was a non functioning outlet. The room was supposed to come equipped with a blow dryer and it did not have one. Plus, everything is bolted down, rusted and not functioning. I tried really hard to find the bright side of my stay... The deal included a continental breakfast... However, it was a Japanese/Chinese style continental breakfast.... Rice, boiled eggs, noodles, sticky buns, Tampico juice.... And NO COFFEE. ... This place is only great for tour buses. The only recommendation that I would make in regards to this hotel, is that it be condemned. Or maybe a code enforcement officer should go through the premises, because there are one to many violations going on...
- Official Description (provided by the hotel):
- Remodeled in September, 2014. ... more less
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- Also Known As:
- Knights Inn Rosemead Hotel Rosemead
- Rosemead Knights Inn