The service was good, prompt. Slower than expected check out as we had to catch a flight and had a bit of a rush. The room was fine, but had a weird smell like it used to be a smoking roo, or someone smoked in it before we got there. The location was great for us and what we wanted to do.......Universal tour, WB tour, Santa Monica, Hollywood etc.; I don't mind driving anyway so that is no big deal. The bed was NOT what I had expected at all! I thought we were going to get some super soft mattress, but I was wrong. It was a lot firmer that than a firm mattress. The thersostat didn't seem to work and the room was always warm. The phone didn't work so we could not get a wake up call or have room service if we wanted to, which was extremely high, higher than I remember room service to be. Two of the 4 nights we were there, there were parties going on downstairs and with that, there was no available parking! None! The security guard told me to park in the "red zone" which was a fire lane. Noisy downstairs. Adults arguing outside the lobby acting like kids from the party.....! The best part was...........a hot shower and cookie?! And a view of the snow-capped mountains in the distance.
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- Also Known As:
- Doubletree Los Angeles/Rosemead Hotel Rosemead