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“CONSTRUCTION” 4 of 5 stars
Review of Doubletree Los Angeles/Rosemead

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Doubletree Los Angeles/Rosemead
3.0 of 5 Hotel   |   888 Montebello Blvd, Rosemead, CA 91770   |  
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Ranked #1 of 12 Hotels in Rosemead
Las Vegas, United States
1 review
“CONSTRUCTION”
4 of 5 stars Reviewed June 19, 2014

Under construction for expansion - a minor inconvenience. To a further note the hotel is somewhat hard to find from the Freeway 60. However, after the arrival the front desk is very helpful with directions to other areas one might wish to visit.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 23, 2014
Gary D.
Thanks for reviewing our hotel on TripAdvisor after your recent stay with us. I was delighted to hear that our staff was so helpful and that you enjoyed your stay even though we did have some construction going on. Thank you for staying with us. We look forward to serving you again in the future.
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

Traveler rating
    72
    61
    50
    29
    22
See reviews for
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103
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Fullerton, United States
1 review
5 of 5 stars Reviewed June 17, 2014

I stayed at the DoubleTree for a mental getaway. My room was clean and quiet. This allowed me time to think and do some work. The staff was friendly and made me feel at home. Overall great stay and the cookies that you get upon check-in are warm and filled with flavor.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 23, 2014
Connie P.
Thank you for taking the time to complete a TripAdvisor guest response after your recent stay at our hotel. I was delighted to see that you had a thoroughly enjoyble stay. And most importantly, thank you for your patronage. We appreciate your business very much and look forward to serving you again.
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

I had a nice stay here with my wife, comfortable beds, clean rooms, very nice staff. And the free cookies are awesome! If you ask, they will give you more! Nothing to complain about. Affordable price.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 16, 2014
Felipe G.
Thank you for taking the time to evaluate our hotel on TripAdvisor. I was delighted to see that you had a thoroughly enjoyable stay with us and that you loved our DoubleTree cookies. Most importantly, thank you for your patronage. We appreciate your business very much.
Sincerely,
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, United States
1 review
3 of 5 stars Reviewed June 13, 2014

The rooms are comfortable. Pool and fitness room adequate. I was surprised/disappointed that there was no complementary breakfast. The attendant chased me down (in front of other patrons) to tell me I had to pay for my danish! Embarrassing to say the least.

  • Stayed June 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 16, 2014
Eric J.
Again, my sincere apologies for the confusion regarding breakfast. As I previously indicated, some room rates include breakfast and some do not. Those guests whose room rates include breakfast are supposed to receive a coupon from our front desk upon registration. It appears that this did not occur with you and the restaurant personnel involved should be somewhat more discrete when there is a question regarding whether a guest is entitled to breakfast or not. I deeply regret that this was not the case. I hope you will give us another chance in the future.
Sincerely,
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rosemead, United States
1 review
5 of 5 stars Reviewed June 11, 2014

We've stayed at DoubleTree hotels (and many other hotels) through the years for various events and DoubleTree is the most consistent brand for when you want a comfortable, relaxing stay. We were here with a softball team event so I'll start with the girls' largest priority, the pool! There was plenty of area for the kids to all get in the pool, a large deck area around the outside for people to eat dinner, for parents to watch their kids swim, and for people to even watch the Kings game through one of our teammates' first floor room window. Plenty of room for people to move around without fear of being knocked into the pool. The rooms were very inviting and comfortable with plenty of room for my family to walk around each other. Rooms were very clean and everything was working properly. No signs of age or construction (which is going on to expand the DoubleTree - yay!). The staff went out of their way to be very accommodating and everyone feels SO genuinely warm from the bar tender to the front desk person, the restaurant and even the security/custodian (wee hours) people. Adding this stay to the long list of comfortable stays at DoubleTree hotels! ...and did I mention the cookies?!

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 12, 2014
Sara H.
Thank you for your kind remarks about our hotel. I was delighted to hear that you, your softball team and the parents all had a great stay with us. We love having your group here and we look forward to having them return. Thank you for your business. We greatly appreciate it.
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sterlington, Louisiana
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 9, 2014

Had a great stay at this property- even with the construction going on the staff was helpful with everything. Can't wait to visit again when the renovations are completed! Really enjoyed that there is a great mall and many places to eat across the street. Easy access to interstate made driving to various tourist sites easier.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 11, 2014
Ms. Romo:
Thank you for your kind remarks on TripAdviso. I am delighted that you had such an enjoyable time at our hotel. We, too, can't wait for the construction and renovations to be over. We will look forward to serving you again in the future with an almost brand new hotel.
Steve Winning
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 9, 2014

We had a pleasant stay. There were several repair items that needed to be done to the room: repair toilet and get a quiet bathroom fan. We would have liked to have had an omlete Sunday morning but they were not set up when breakfast started and since we were on a schedule we had miss out. It would be nice if breakfast were earlier.

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve W, General Manager at Doubletree Los Angeles/Rosemead, responded to this review, June 11, 2014
Toni T.
Thank you for your comments regarding your recent stay with us. I apologize for the fact that we were not set up with our omelette station when you came in for breakfast earlier than most. In the future if you ask a server to have one of the cooks in the kitchen to make your omelette we will do it for you. My apologies for a less than completely satisfactory stay. However, we do thank you for your business which we appreciate very much. Hoping to serve you again.
Steve Winning
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Los Angeles/Rosemead

Address: 888 Montebello Blvd, Rosemead, CA 91770
Phone Number:
Location: United States > California > Rosemead
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Rosemead
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Doubletree Los Angeles/Rosemead 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Doubletree Los Angeles/Rosemead Hotel Rosemead

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