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“Manager could not find the time to return my call” 3 of 5 stars
Review of Hampton Inn & Suites

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Hampton Inn & Suites
2.5 of 5 Hotel   |   6248 Redwood Dr, Rohnert Park, CA 94928   |  
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Ranked #1 of 8 hotels in Rohnert Park
Chico, California
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
17 helpful votes 17 helpful votes
“Manager could not find the time to return my call”
3 of 5 stars Reviewed February 6, 2013

I was in town for a skating contest . Normally we receive a group rate . Found no one called management to set this up ahead of time . I called and left 2 seperate messages with manager , on his voicemail . He never called me back. I am a hilton honors member so i called to book through them but would have to pay full price . They informed me they were almost fully booked about 3 months ago . Anyway I waited till about a week before I left to book and got the lesser price but had to prepay my stay . Once i arrived and went to my room it was clean but had damage on wall and the furnishings were banged up pretty bad . I will look for a different place to stay next time . I hate being played as a consumer and will vote with my money every time .

  • Stayed February 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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213 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
California
Top Contributor
65 reviews 65 reviews
7 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 24, 2013

The Hampton Inn and Suites is a wonderful place to stay and quiet. They have a nice breakfast room in the lobby and a wide range of breakfast selections for you to choose. It is always a pleasure to stay at one of these hotels and the value for the money is superb!

Room Tip: A room on the 4th floor away from the elevator and on the west side away from the freeway.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, Texas
1 review
5 of 5 stars Reviewed January 22, 2013

This may not be a typical five-star hotel, because its charm is less about luxury and more about
Catering to business- class travelers but the service is second to none
From check in to departure the hotel staff provided all our needs with grace and confidence. They were extremely attentive, well informed and well trained.
Breakfast was more generous than a typical continental breakfast, with a variety of cereals, both hard boiled and scrambled eggs, pastries, juices, coffee, yogurts and fresh fruits
The beds were very comfortable with fresh linens daily. All the amenities you expect of a good business-class hotel :flat screen tv, in room coffee, refrigerators and microwave , iron/board, work desk, comfy chairs and tables. The free wifi worked great.
Kudos to the General Manager of this hotel ,your management team and staff speaks volume of you.
I look forward to staying here again

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yorba Linda, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 21, 2013

Stayed here in one of their suites to attend a wedding for 2 nights. Breakfast was nice. Staff was excellent. Forgot a toothbrush and they brought one right away. I am very glad the Double Tree by the wedding was booked solid. There was construction at that hotel. This offered a much quieter alternative.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sacramento, California
1 review
5 of 5 stars Reviewed January 21, 2013

I would like to share our experience staying at the Hampton Inn and Suites in Rohnert Park CA. We stayed in the Hampton for nearly a week while my daughter was recovering from knee surgery. The room was very neat and clean and management and all the staff were extremely accomodating throughout our stay. In fact I would say they went over and above to accomondate our special circumstances. Evelyn and her staff are first class. I would recommend this hotel for anyone staying in the Santa Rosa Rohnert park area.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
4 of 5 stars Reviewed January 19, 2013 via mobile

We had a couple of things happen that could have made our stay a terrible experience, but thanks to Rosanna, our experience was awesome. She was professional and compensated us for our troubles. My husband is working here for about a year and he will recommend the Hampton to others on the jobsite. Thank you for a refreshing attitude and helpful staff and keep up the fine work!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Santa Rosa, California, United States
1 review
5 of 5 stars Reviewed January 17, 2013

Overall, we had a great experience. There were people smoking on our floor. We mentioned it to the front and by the time we returned from dinner, it was resolved with no other problems. Evelyn works the front desk and was always so sweet.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hampton Inn & Suites

Address: 6248 Redwood Dr, Rohnert Park, CA 94928
Phone Number:
Location: United States > California > Sonoma County > Rohnert Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Rohnert Park
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites 2.5*
Official Description (provided by the hotel):
Whether you're traveling for business or vacation, you'll want a Sonoma County hotel that offers all the conveniences you long for. And that's just what you'll find at the Hampton Inn & Suites Rohnert Park-Sonoma County, CA hotel. We're conveniently located at the Gateway to Wine Country, just a short drive from Sonoma's wineries and the Pacific Coast. There's so much to see and do here, from exotic safaris to fascinating museums to a thrilling drag strip. You'll find it all, just a short drive from our Sonoma County hotel. ... more   less 
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Rohnert Park
Hampton Inn Rohnert Park
Rohnert Park Hampton Inn
Hampton Inn & Suites Rohnert Park, Sonoma County, CA

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