Stayed for 1 night on business. First hotel room, 310, had hair on the toilet seat (eeeeew!!), on the sink counter, in the tub, and attached to the hair dryer. The room smelled like a dirty bathroom. The outlet port on the desk did not work. Went to turn down bed and again with the hair on the pillow, a red stain on the comforter, and another clear stain near the blood-like stain. Asked to switch rooms, was given an excuse that the housecleaning staff were busy the day before. Um - so I got a dirty room? Just foul. BTW, I have absolutely no nose, so if that room smelled badly to me, I can only imagine what it must be like for those who can smell. Clerk also mentioned I was the 2nd person to complain that night.
New room: grout on bathroom floor was loose, as in gravel. Toilet had some kind of gunk on the seat. And again, stains on the green comforter. Just disgusting. Mentioned it to the desk staff and I got an "I'm sorry, hopefully your stay next time will be better". Ahem. What next time?
It didn't help that the fridge in the 2nd room (room 201) ran all night. And I suppose it's not the hotel's fault (other than thin walls) that at 2am, a couple of drunks were obnoxiously loud in the hall.
Continental breakfast is standard cheap hotel fare. I grabbed a half-green orange and left.
I absolutely WILL NOT stay there ever again. Beyond terrible.
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- Also Known As:
- Comfort Suites Rocklin
- Rocklin Comfort Suites