I work at a choice hotel and this place was awful. If our hotel looked like this we would have our regional down our backs in no time.
We were here for the BMX State Finals.
Starters: The door was not flush with the wall so you could see into our room a little from the hallway, the bathroom counter was not wiped down (hair, crumbs, toothpaste) and everything was visible, mirror was not cleaned. Around 9:30pm we got back to the room. Turned a pillow over and blood was on the pillow case. We went to take it off and the blood was on the pillow as well. The case was never changed, just turned over. The reason I was told at the front desk was because housekeeping only works from 7am to 12 noon. Now I want to know, was the bedding reused as well? Apparently, that gives them reason to only do as little as possible. My husband an I went to my mother-in-laws room and checked everything there. Not as dirty but the same. I refuse to stay here again.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Rocklin hotel. The Holiday Inn Express Rocklin hotel offers a superb location close to casino excitement, championship golf, award winning wineries and world class dining. From arts and culture to blissful spas, the area offers memorable experiences and activities for all interests. There is no shortage of things to do in Rocklin. Just a few blocks from the Holiday Inn Express Rocklin hotel find tantalizing menus at Cheesecake Factory, P.F. Changs, Il Fornaio, Ruths Chris, and Buca Di Beppo just to name a few. And for your shopping needs you will find everything you need and want at the Westfield Galleria Mall! When in Rocklin, CA, do not miss out on the undiscovered Placer County Wine Trail. Visit the Joss House Museum Sunsplash and Golfland and, if you are feeling lucky Thundervalley Casino is a must! ... more less
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- Also Known As:
- Comfort Suites Rocklin
- Rocklin Comfort Suites