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“Very clean and quiet” 4 of 5 stars
Review of Rocklin Park Hotel

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Rocklin Park Hotel
3.0 of 5 Hotel   |   5450 China Garden Road, Rocklin, CA 95677   |  
Hotel amenities
Ranked #6 of 6 Hotels in Rocklin
sparks nv
Top Contributor
55 reviews 55 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
15 helpful votes 15 helpful votes
“Very clean and quiet”
4 of 5 stars Reviewed June 10, 2013

We found our rooms to be lovely. They had everything anyone could want, nice pool and jacussi. Breakfast was only so/so, could have used more selections for sure. Hallways were not air conditioned when we were there, or maybe it wasn't working. Would stay here again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear fiddlestogo,

Thank you for your positive comments about your stay. We do appreciate every guest that takes time out of their day to post a comment.
Our new Breakfast Room is ready with an improved Brekfast menu. We have also upgraded our TV Network with 90+ channels now.
About the Airconditioning in the Hallway ,you are right; it was not working that day and we have it fixed now

We will be very happy to have you back on your next trip
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Frankfurt, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2013

Stayed 6 nights there. On the one side the room was the quitest room which I ever had in Roseville area (not facing the I80), on the other side the hotel has its best year behind. The room was a bit smelly, but luckily I was able to open the window.
Service was poor, because they forgot twice to do room service.
Complementary breakfast was served in the lobby. Restaurant seemed to be under renovation.

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Easytobook.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear Erich H,

Thank You for your review. we appreciate your business.The new Breakfast room is ready now and we have also added more items to the Breakfast menu so on your next visit you will enjoy your morning breakfast with the breathtaking view of the green belt & the ridge at the back of the property. We have also upgraded some of our rooms with new carpets and furnishings and the other rooms will be upgraded soon.Also we have upgraded our cable network from 30 channels to 90+ channels now . I apologise on behalf of our Housekeeping staff and will definitely mention it to them.
I hope you will give us one more chance to serve you better on your next visit to Rocklin Park Hotel
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1 review
1 of 5 stars Reviewed May 26, 2013 via mobile

The room we stayed in smelled of sweat. The carpets were old and very dirty. We stayed there two nights, and the room wasn't cleaned once. We had to ask for clean towels, and the garbages weren't emptied. Will never stay there again.

  • Stayed May 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear Axonsax,

Thank you for your comments about your stay. We do appreciate every guest that takes time out of their day to post a comment. We do apologize for not meeting all of your expectations. We are in the process of updating some of the room furnishings and amenities.I will definitely mention this to the housekeeping so this does not happen with our future guests.
We have moved to a renovated Breakfast room and we have upgraded our cable network to 90+ channels & very soon we will have new flatscreen TV`s in most of our rooms.

We do hope that you will stay with us in the future so that we can make a different impression for you.
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San Jose, California
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed January 12, 2013

We have stayed several times at Rocklin Park Hotel when it was a Hilton (I think). We have always found it to be quiet, clean, friendly, easy on and off of highway 80. We came up for a funeral this past week and found that new owners had bought it. It has always been nice, but now it is even improved! The room was spotless, the employees friendly and helpful, and even improved toiletries and other amenities! We have generally enjoyed a nice breakfast, though this time, we were not able to partake of that due to the timing of the funeral. We have never had a bad stay here, and this time it seemed even friendlier and cleaner. Highly recommend it on your way to Reno/Tahoe, or even to stay up around the nice areas of Sacramento.

Room Tip: We like floors "3 & 4" - which are actually only a separate wing, with two levels. We...
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear EdwinaSueClark,

Thank You for your review.It is reviews like yours that makes me & my staff more efficient and help us improve in our guest services. I will let the Front Desk staff know of the good things you had to say about them and how the rooms were clean.
The new Breakfast room is ready now so on your next visit you will enjoy your morning breakfast with the breathtaking view of the green belt at the back of the property. Also we have upgraded our cable network and we have over 90 channels and we will be upgrading to Flat Screen TV`s soon. We are constantly upgrading to keep our regular guests and future guests happy.

We will be very happy to have you back on your next trip to Rocklin
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2013

Nice room especially because we had the balcony view on the green belt side.glad we got the upgrade .try to stay in main building balcony room..bang for the buck ;)...stayed only a night but will def stay again..
Jake wilkinson

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear Jack W,

Thank You for your positive review.
We have a new Breakfast room now so on your next visit you will enjoy your morning breakfast with the breathtaking view of the green belt & the ridge at the back of the property.
Also we have upgraded our cable network and we have over 90 channels and we will be upgrading to Flat Screen TV`s soon
We appreciate your business.We will be very happy to have you back on your next trip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oroville
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 5, 2012

this is one of the best hotels i have been in a long time, it was beautiful both inside, and outside, I went on a Tuesday, and the hotel was almost completely empty.a very nice bubbly lady was at the front desk to check me in, she told me that they were under construction building a new restaurant inside, off of the staircase, and the ice machine is out of order, and if we needed ice, all we had to do was call down to the front desk and she would be more then happy to bring a bag of ice up to us.because the hotel was almost completely empty, she decided to give us an upgrade to a bigger room, which was a room with 2 double queen beds and a balcony, on the second floor, was a nice little bonus to be able to go out and see such a beautiful scene.

the hot tub was turned off when we got there, and she asked us if we would like to have it turned on, that it would be no inconvenience, we were going to go out to dinner, so we asked to have it turned on, and she said she would turn it on for us, and she did..

about the room.. the internet worked perfectly, the room was comfortable, and the linens were new, beautiful, comfortable, and plush.

i would highly recommend this hotel, the only issue i had with the room was the older television they had, but that was just a small issue.

scale of 1 to 5, definitely a 5 in my book.. some people who reviewed this hotel before 2012, need to really come back and review this hotel again after the restaurant remodel.

Room Tip: Everything is wonderful about this hotel that i can see.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RocklinParkHotel, Front Office Manager at Rocklin Park Hotel, responded to this review, June 26, 2013
Dear davidh75,

Thank You for your review. we appreciate your business.The new Breakfast room is ready now so on your next visit you will enjoy your morning breakfast with the breathtaking view of the green belt & the ridge at the back of the property. Our staff will enjoy all the kind words told by you
Also we have upgraded our cable network and we have over 90 channels and we will be upgrading to Flat Screen TV`s soon

We will be very happy to have you back on your next trip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Incline Village, NV
Top Contributor
72 reviews 72 reviews
27 hotel reviews
Reviews in 31 cities Reviews in 31 cities
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed August 19, 2012

My husband and I used to enjoy staying at this hotel in the 2002-2007 range. The Zinfandel Restaurant in the hotel closed. The rooms declined a little in their physical state. We visit the Sacramento area multiple times each year but we had quit using that hotel due to its decline. We tried it again in 2010 and were disappointed again. At that time there was no AC in the building between the main lobby and the prior restaurant. The room was cool, though. The AC in the exercise room was broken at that time, making it very hot to exercise in there. We were so disappointed with our stay.
We decided to try Rocklin Park Hotel on this trip to see if it had improved. The price for a king room overlooking a ravine was a good one. The hotel was pretty empty on a Thursday night. There were less than 10 cars in the parking lot, so it was really quiet. I went to the exercise room to use the treadmill only to find the AC in there is still broken; as we were told by the front desk woman, "The compressor is broken." Two years later the compressor is still broken.
Friday morning we tried to open our balcony door so we could drink coffee out on the little balcony overlooking the ravine. My husband tried, I tried and we could not unlock the door. We had been on the balcony the night before so we knew it was possible. I called the front desk and the man at the desk came up and turned the lock in the opposite direction than was written on the instructions on the door and the door opened. That morning we left our room around 11:30 and removed our "Do Not Disturb" sign from the door. We came back in the late afternoon to find our room had not been cleaned. The housekeeper was still there. The story was that we had our 'Do Not Disturb' sign on the door when she made her first pass in our building. She went on to clean other rooms and had not checked on our room a second time, reason being she is the only housekeeper for both buildings. The woman at the desk offered to have her clean our room at that time, but we wanted to shower and get ready to go out to eat, so we just took clean towels back to our room.
We were originally scheduled to check out on Saturday a.m. but needed to stay an extra night. We extended our stay by the one night and the woman at the desk charged us a different, higher rate on our extra night. My husband questioned her and then she said, okay, she could charge us the AAA rate under which we had our original reservation.
On Saturday morning we had our "Do Not Disturb" sign on our door until, again, around 11:00 to 11:30 a.m. We came back to our room that evening to find our room still dirty. I called down to the desk and reported our findings and requested that our room be cleaned. I was told the housekeeper was gone for the day, but the woman at the desk offered to come up and bring us clean towels and take out the trash. We took her up on her offer.
There were a few more cars in the parking lot on Saturday evening. Something still isn't right about this hotel. Housekeeping makes one pass and you're out if you aren't out of your room by 11:30. There appear to be no supervisors on property. The person running the front desk appears to be expected to work every position. The Internet is iffy and slow. The entire hotel service is iffy. It's too bad, because this used to be a nice place. We give up on trying it in the future.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rocklin Park Hotel

Address: 5450 China Garden Road, Rocklin, CA 95677
Location: United States > California > Rocklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Rocklin
Price Range (Based on Average Rates): $
Hotel Class:3 star — Rocklin Park Hotel 3*
Number of rooms: 67
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