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“Disappointing......again” 3 of 5 stars
Review of Rocklin Park Hotel

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Rocklin Park Hotel
3.0 of 5 Hotel   |   5450 China Garden Road, Rocklin, CA 95677   |  
Hotel amenities
Ranked #6 of 6 Hotels in Rocklin
Incline Village, Nv
Top Contributor
83 reviews 83 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
“Disappointing......again”
3 of 5 stars Reviewed August 19, 2012

My husband and I used to enjoy staying at this hotel in the 2002-2007 range. The Zinfandel Restaurant in the hotel closed. The rooms declined a little in their physical state. We visit the Sacramento area multiple times each year but we had quit using that hotel due to its decline. We tried it again in 2010 and were disappointed again. At that time there was no AC in the building between the main lobby and the prior restaurant. The room was cool, though. The AC in the exercise room was broken at that time, making it very hot to exercise in there. We were so disappointed with our stay.
We decided to try Rocklin Park Hotel on this trip to see if it had improved. The price for a king room overlooking a ravine was a good one. The hotel was pretty empty on a Thursday night. There were less than 10 cars in the parking lot, so it was really quiet. I went to the exercise room to use the treadmill only to find the AC in there is still broken; as we were told by the front desk woman, "The compressor is broken." Two years later the compressor is still broken.
Friday morning we tried to open our balcony door so we could drink coffee out on the little balcony overlooking the ravine. My husband tried, I tried and we could not unlock the door. We had been on the balcony the night before so we knew it was possible. I called the front desk and the man at the desk came up and turned the lock in the opposite direction than was written on the instructions on the door and the door opened. That morning we left our room around 11:30 and removed our "Do Not Disturb" sign from the door. We came back in the late afternoon to find our room had not been cleaned. The housekeeper was still there. The story was that we had our 'Do Not Disturb' sign on the door when she made her first pass in our building. She went on to clean other rooms and had not checked on our room a second time, reason being she is the only housekeeper for both buildings. The woman at the desk offered to have her clean our room at that time, but we wanted to shower and get ready to go out to eat, so we just took clean towels back to our room.
We were originally scheduled to check out on Saturday a.m. but needed to stay an extra night. We extended our stay by the one night and the woman at the desk charged us a different, higher rate on our extra night. My husband questioned her and then she said, okay, she could charge us the AAA rate under which we had our original reservation.
On Saturday morning we had our "Do Not Disturb" sign on our door until, again, around 11:00 to 11:30 a.m. We came back to our room that evening to find our room still dirty. I called down to the desk and reported our findings and requested that our room be cleaned. I was told the housekeeper was gone for the day, but the woman at the desk offered to come up and bring us clean towels and take out the trash. We took her up on her offer.
There were a few more cars in the parking lot on Saturday evening. Something still isn't right about this hotel. Housekeeping makes one pass and you're out if you aren't out of your room by 11:30. There appear to be no supervisors on property. The person running the front desk appears to be expected to work every position. The Internet is iffy and slow. The entire hotel service is iffy. It's too bad, because this used to be a nice place. We give up on trying it in the future.

  • Stayed August 2012, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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66 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Los Banos
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2012

I've stay at this hotel many times as I have family in this area.
The hotel was almost empty.The room we had was comfortable and clean It had a small patio with a french door access. It face beautiful grounds nice enough for an outdoor event. The carpet and bed spread needed to be updated, I could see both were a little faded and the same as when I stay in 06, but not worn out...yet. The A/C didn't work very well and since it was 90' or hotter it would have helped. The room came with all we needed, microwave, refrigerator, coffee pot, iron and ironing board, and hair dryer. Bathroom was large enough, tub and shower worked well, toilet was low to the ground but I didn't have a problem even with my bad knees. The facility was well kept, pool was comfortable furniture a bit old, the hot tub wasn't hot and access to the bathrooms were hard to get to and needed room key to access. The restaurant was closed and that was a inconvenient. Staff was welcoming, friendly and eager to help. I didn't get to the continental breakfast it was 6-9am. The building I was in had a nice seating area that ran down the middle and had a gas fire place, news paper available. All in all it was a pleasant stay and I will return, price was good for this hotel 4 stars is a stretch.

Room Tip: elevator is at one end of building with stairs at both ends. room on back side better quieter, front...
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  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Lake Tahoe, California
Senior Contributor
42 reviews 42 reviews
40 hotel reviews
Reviews in 33 cities Reviews in 33 cities
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed April 17, 2012

I forgot to make a reservation and blew into this hotel at the last minute for a business trip...I'm a previous customer, the hotel receptionist recognized me immediately and put me in a balcony room on the quiet side of the hotel.

I highly recommend this hotel for anyone visiting Sierra College. It is located on the same side of the freeway as Sierra College, sits down a quiet road in a nice neighborhood. Although it's visible from Highway 80, it's not all glitzy-glamory billboard signs shouting "Stay Here" for the night which I believe is a good sign, ie: non-pretentious advertising.

The room I stayed in was QUIET and clean. Request a balcony on the greenbelt side of the hotel. The room had a casement window as well as a french door to the small balcony with a chair and a table. The bed was comfy with plenty of pillows. The bathroom had ample towels, pleasant sundries. The WIFI worked well. There was a microwave and a small refrigerator.

This hotel offers a continental breakfast, cold cereal, fruit, milk, pastries and a fabulous coffee machine that makes all kinds of gourmet coffees.

Down the street there is a market and various places to eat, as well as a pharmacy.

I highly recommend this hotel for the price and convenience to Sierra College.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Curacao
Top Contributor
67 reviews 67 reviews
37 hotel reviews
Reviews in 36 cities Reviews in 36 cities
81 helpful votes 81 helpful votes
2 of 5 stars Reviewed April 6, 2012

First off trip advisor ought to immediately pull the official photos of the interior of this hotel.
The room was smelly And dirty. The furniture and gym equipment was from the 70's or 80's.
It was cheap. But price was not my big priority.
The room had a blower for a heater so allegians and dust blew over me while I tried to sleep. Go anywhere else. It was late so I stayed. Oh yeah - under trip advisor listing of amenities it list a bar /lounge ....none exists.

  • Stayed March 2012
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Palm Bay, Florida
Top Contributor
85 reviews 85 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 25, 2012

My wife and I stay at the Rocklin Park every March when we visit her sister (during our Lake Tahoe ski vacation). The rooms are Northern California casual with comfortable beds, fridges, and good in-room coffee & tea. The front desk and housekeeping are friendly and efficient.
This is a good place for romance, relaxation, or business. It is not a full service hotel, so don't expect room service or a doorman. There is free WiFi and continental breakfast.
We usually stay on Friday and Saturday nights which are usually very quiet, with an occasional wedding. Not sure what it's like during the week.
There are plenty of restaurants and shopping nearby. Right off I-80 if need a place for the night while in transit.
We look forward to our visit again next month and will try to take some pics and post.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Turlock, California
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed November 30, 2011

I stayed in the King Balcony suite. The accommodations were very nice, bed was comfortable, and it was nice to have the balcony. I was there for only one night, but would go back again if I were in the area. The hotel staff were very accommodating and friendly. The breakfast was exactly what they advertise, in ample quantities. It is very quiet there, and it wasn't very busy. The construction is expected to take 2 more months, but it was not a bother. They must have had the day off when I was there. Also, ownership is changing hands, but I don't see what that has to do with the quality of my stay. I do recommend this place, and Serena directed me to a great Italian restaurant, Rubios, for dinner.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oakley, California
Top Contributor
71 reviews 71 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 15, 2011

We stayed one night in a jacuzzi suite. Nice comfortable bed. Very clean. Nice staff. Amazing bathroom with a large jacuzzi tub, separate shower, and everything we could need. Breakfast was ok with waffles, yogurt, fruit, cereal, oatmeal, juice, bagels, and Starbucks coffee. Was just about the quietest hotel stay ever. Supposed to turn into a Holiday Inn Express in December.

Room Tip: Get the Jacuzzi room for an extra special treat!
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  • Stayed October 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Rocklin Park Hotel

Address: 5450 China Garden Road, Rocklin, CA 95677
Location: United States > California > Rocklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 6 Hotels in Rocklin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Rocklin Park Hotel 3*
Number of rooms: 67
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