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“smelly and dirty, pillows very thin and small not comfortable.” 2 of 5 stars
Review of Sacramento Days Inn Rocklin

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Sacramento Days Inn Rocklin
2.0 of 5 Hotel   |   4515 Granite Dr., Rocklin, CA 95677   |  
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Ranked #2 of 6 hotels in Rocklin
San Jose, California
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“smelly and dirty, pillows very thin and small not comfortable.”
2 of 5 stars Reviewed September 19, 2011

My husband and I stayed in this hotel for a concert we went to in Thunder Valley Casino on a Saturday. We first stopped by the hotel to leave our luggage and as we walked in to check-in we noticed this awful smell in the lobby, it smelled like food with curry or some kind of medicine smell it was pretty strong. As we were checking in, there was this indian lady that looked kind of dirty, her hair wasn't combed, she was yelling at the kid who was running in the lobby barefoot also looked dirty, the man who was helping us told them something in their language and the lady again, started yelling at the boy. The man was polite to us and told us there was breakfast in the morning, but by that time I was disgusted by the smell of the lobby area because the place looked nothing like the pictures, it looked dirty, and the windows had handprints all over them and the floor was dirty too. Our room had 3 small pillows that were very thin and uncomfortable, the room looked clean but I didn't feel comfortable there, in the morning we left very early and breakfast there was out of the question, I didn't trust eating there, after smelling that awful smell in the lobby.

  • Stayed September 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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146 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Post Falls, Idaho
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 23, 2011

Walls, beds, counters, everything was filthy, I had to take my son's wet wipes and wipe down every surface. We tried dealing with management but they just put us off continually, didn't really understand English, very frustrating.

Room Tip: Don't stay here!
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  • Stayed April 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhupen12, Manager at Sacramento Days Inn Rocklin, responded to this review, June 2, 2011
Dear C. Hamilton,

On behalf of the hotel, i want to personally apologize for your experience at our hotel. We sincerley pride ourselves on exceptional customer service and quality and will not tolerate the type of issues you raised. In fact, we also noticed quality concerns in April 2011 and immediately implemented changes to restore our positon and guest's experiences.

Among other things, since your stay, we have replaced our General Manager (he had only been with us for 3 months and did not live up to expecations as you saw); inspected and deep cleaned every guestroom; steam cleaned all carpets; added the window sill you noted (located behind drywall in the back of the bathroom) to our daily houskeeping inspection list and are currently upgrading our beds.

I hope you will give us another chance. We have been awarded the highest quality rating in the Wyndham Hotels system for 6 years in a row and continue to seek ways to improve. Thank you for taking the time to point out some cleaning flaws which you can be assured have improved.

If you have any additional input or suggestions, please do not hesitate to contact me directly at (916) 632-0101 or kumar@daysinnrocklin.com. Thank you again.

Sincerely yours,

Lalit Kumar
General Manager
Days Inn - Rocklin, CA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
1 review
5 of 5 stars Reviewed April 20, 2011

I was travelling on business & stayed at Days Inn Rocklin. Place is very clean & beds are very comfortable. I got good rest for the next day & enjoy staying. Friendly staff & good breakfast adds to the value price of this hotel. I will definelty stay here.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Upland, CA
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed June 20, 2008

If you just want a place for a good night's sleep, this will do just fine. Our room was closer to the street than the freeway, so we did not hear any freeway or street noise at night.
It was clean enough, but the place is showing some signs of age. At the time we were there, the spa was out of service, but the pool was clean and inviting. They need to repair and/or replace some of their deck chairs.
The staff was very friendly and helpful, and we appreciated having a free breakfast every morning - consisting of cereal, juice, bagels, muffins and/or toast.
This was a good value for the money.

  • Liked — Value, good bed, quiet room
  • Disliked — Rough towels
  • Stayed June 2008, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 4, 2008

I stayed at this hotel for one night on business. I chose this hotel because it had one of the lowest rates in the Sacramento area, aside from the Motel 6 properties.

The room and the rest of the property were clean and well maintained. My coworker and I found the beds to be remarkably comfortable. The continental breakfast was substantial compared to similarly priced hotels. There were a few bread items, cereal, juices, coffee, muffins, and bananas.

The employees were helpful and efficient. There is a supermarket as well as other stores just a couple blocks from the hotel.

  • Liked — The continental breakfast was adequate, unlike so many other hotels
  • Stayed March 2008, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Rancho Palos Verdes, CA
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 3, 2007

A small hotel. Clean, quiet and inexpensive. What else do you need? We stayed 4 nights as we had business in the area and were only there to sleep.

Stayed August 2007
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Lake Tahoe, California
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
Reviews in 31 cities Reviews in 31 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed April 23, 2007

This was the second time I stayed at this Days Inn in the past couple of years. It is centrally located to the following: Sierra Community College, a strip mall including Longs and Safeway and an asundry of small,quaint businesses, Porsche dealership and Landrover dealership, and numerous restaurants (Chinese, Sushi Bar, Mexican, American cuisine AND Jack-in-the-Box for those "special" tacos.) All of the aforementioned are within walking distance.

The hotel clientele was quiet, the only noise you heard was freeway noise from I-80, thus the location. "Continental" breakfast consisted of fresh fruits, bagels, english muffins, pastries, all-you-can-eat cereal, juices and GREAT coffee.

There's a pool and hot tub, which looked inviting even though it was pouring rain during our stay.

You can only say so much for the rooms, but I got what I requested in my reservation and that's fine for me.

  • Stayed April 2007
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Sacramento Days Inn Rocklin

Address: 4515 Granite Dr., Rocklin, CA 95677
Phone Number:
Location: United States > California > Rocklin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Rocklin
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sacramento Days Inn Rocklin 2*
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Also Known As:
Days Inn Rocklin
Rocklin Days Inn

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