Room smelled bad. Lobby smelled bad. Shower didn't work properly. Only cold, stale coffee in the morning. Acted like they didn't know about our third child (which we'd indicated ahead of time on the Travelocity reservation). There were some additional unexpected fees, and when we tried to discuss this with the front desk, there was a significant language barrier, the guy acted like he didn't know what I meant--- and oh, the other guy had handled that --- he's gone now. I had given him my only copy of our Travelocity reservation (stupid me), and when I asked to look at it again with him, he acted like he couldn't find it. They also charged us everything up front, rather than waiting til checkout like most places (removing our option to stay only one night instead of two). We always travel frugally and stay at no-frills hotels, but this one hit bottom for us. It wasn't that cheap either (only for Riverside, I guess); but for even a modest price I don't think it is too much to expect a clean room and good service and communication.
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