This is a 2 star hotel - what a joke. It makes Motel 6 look like a 3 star hotel. We were given room #211 - it was unbelievably DIRTY. Mirrored closed doors were cracked AND ready to fall out. Chair was so stained and dirty you wouldn't dare sit down, Walls had significant damage and were being repaired by taping wallpaper over protruding drywall. No smoke detectors, IT WAS DANGEROUS TO STAY HERE. Everything was dirty!
When I approached Shane at the front desk he stated there was nothing he could do about it since they were booked to capacity. I then asked him to review the room with me. He was embarassed and said he didn't realize it was that bad. Suddenly he had a room on the 4th floor which was equal to a Motel 6. It was a definite improvement but only a 1 star rating.
- Official Description (provided by the hotel):
- Great location within walking distance of shops and restaurants. Over-sized rooms, many with in-room whirlpool bathtubs. Free wireless high-speed Internet access in all rooms, in the lobby and breakfast room. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn Riverside
- Riverside Quality Inn
- Quality Inn Riverside