First off those who gave this hotel an excellant rating must have stayed at a different hotel or stayed at far worse hotels than this. This hotel is anything but excellent. I had a bad feeling upon checking in the staff is extremely rude and unprofessional. That was a big red flag I ignored. But what sent me out the door was the condition of the room. It smelled like mold, some electrical wiring was sticking out, the furniture is old and chipped a few had tagging in it. It's just deplorable. Do not ever consider staying here. Upon checking out (within an hour the smell was that bad) I told the receptionist why I was leaving so soon and he just shrugged it off and just said people cooked in there so that's where the smell came from.
It's just unbelievable! The lack of courtesy and professionalism. For godsake you are in the hospitality industry, your main goal is to make your guests feel comfortable and safe and to treat them with dignity and respect. Have some common sense, you are running a business.
- Official Description (provided by the hotel):
- Dear Guest, we are located near UCR1 mile from Riverside Convention Center/Downtown/Court House, 25+ restaurants within a mile, Movie theater .5 miles. We welcome PETS in limited rooms, please ask the front desk. FREE Wi-fi, Cable TV with 80+ channels, Refrigerator and Microwave available. ... more less
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