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All 25 Riverside hotels

Hyatt Place Riverside Downtown: Traveler Reviews

3.0 of 5
3500 Market Avenue, Riverside, CA 92501
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Free Hot Breakfast
Hyatt Place Riverside Downtown
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86%
Ranked #3 of 25 hotels in Riverside
Most recent review
4 of 5 stars Reviewed February 2, 2013
pvguy90274 Los Angeles, California
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45 reviews from our community

    Trip type
Traveler rating
    23
    16
    2
    3
    1
Date Rating
Los Angeles, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good place to stay on business”
4 of 5 stars Reviewed February 2, 2013

Have drinks and dinner at the Mission Inn, but stay here. Convenient to downtown and courts. Nice size rooms. Stayed six nights. Service was good. Stay on top floor. Good value.There is train noise at night but turn fan up to high and it disappears.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pvguy90274 about Hyatt Place Riverside Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review
February 9, 2013
Thank you Pvguy90274 for your review on our hotel! You are absolutely right! We are a great location when visiting Riverside. Being located in Downtown, our guests are able to walk to many businesses as well as many local, one of a kind restuarants! Our rooms are spacious, which I can tell you definitely appreciated being with us for 6 nights! Next time you're in town, let us know and we will deliver our sleep well kit to your guest room which includes a sounds machine so that you are sure to get a wonderful night's rest! Thank you so much and we look forward to seeing you next time!
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Palm Desert, California USA
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
“Hyatt Riverside Is The Place”
5 of 5 stars Reviewed January 30, 2013

What a great experience, everything was perfect. The Staff, the Room and the Breakfast. I was so happy to stay here, wish that I did not have to leave so soon. I will be back for sure. The night before I stayed at the Grand Hyatt in Indian Wells and was dissapointed. This property made up for everything. Great downtown location near many restaurants that you can walk to. Very comfortable and very clean rooms with all the amenities. If you are near or in Riverside and need a place to stay, this is it!!

Dr. Kaelin

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Ursus51 about Hyatt Place Riverside Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review
February 9, 2013
Dear Ursus51!

Thank you for taking the time out to post a review on our hotel! Our number 1 priority and promise to our guests are those three things! That you feel welcomed by our staff members who are passionate about serving our guests, that your room is clean and peaceful and that our breakfast each morning will get any day off to a great start! Sounds like we aced it! Each and everything that you encountered during your stay is a reflection on our staff members that work with passion each day in order to ensure that our guest's enjoy their stays with us while in Riverside! We look forward to having you as our guest again soon!
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Nyack, New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Clean hotel with good value”
3 of 5 stars Reviewed January 23, 2013

This is a simple, clean hotel with comfortable, good-sized rooms. It's a great value for the money. Comfortable bed with large HDTV, and a clean, nice bathroom. Breakfast buffet, which came with the room, was not very good food, but there's plenty of coffee.

  • Stayed January 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask abrill2013 about Hyatt Place Riverside Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review
February 9, 2013
Dear Abrillantes!

Thank you for your review. I am delighted that you enjoyed the cleanliness and peacefulness of our guest rooms. Our rooms were designed to be modern and luxurious with our 42" HDTVs and our world-renowned Hyatt Grand beds and to also be cozy with our warm colors and cozy corner sofa! I am happy to hear that you appreciate our coffee, here at the Hyatt Place Riverside, we serve Starbucks coffee each morning included with the Complimentary Breakfast buffet and then Starbucks premium espresso drinks are available for purchase 24 hours a day as well! Please accept my sincerest apologies that your breakfast experience was anything less than satisfying and know that we appreciate your feedback! It is through our guest feedback that we continuously make ourselves better! It is my sincerest hope that you give us another opportunity to serve you as our guest.
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Frederick, Maryland
1 review
2 helpful votes 2 helpful votes
“Great Staff, Great Accommodations”
5 of 5 stars Reviewed January 16, 2013

My husband and I, along with friends from Tennessee, recently booked a seven night stay at the Hyatt Place Riverside. The location was perfect for our needs, the staff was exceptional in their quest to make our stay a pleasant one, and the cleanliness of the rooms was outstanding. The breakfasts were tasty and offered some variety each day. We would definitely stay again and recommend it to others. It's a great value for the money.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Rebecca Y about Hyatt Place Riverside Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review
February 9, 2013
Greetings Rebecca Y!

I am so honored that you selected our hotel for your week long stay for you and your family along with your friends from all the way on the other side of the country! I'm so thrilled to hear that you found our team members, our guest rooms and our complimentary breakfast the perfect trio for your stay! I look forward to the opportunity to meet you on your next stay and we look forward to accommodating and offering the same experience to anyone that you recommend to us! To recommend a hotel is the highest honor that we can achieve so thank you for your trust in us!
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2 reviews
1 helpful vote 1 helpful vote
“Definitely NOT pet friend”
1 of 5 stars Reviewed December 30, 2012

We had booked one night at this hotel through Expedia. When I booked it I specifically asked if it was pet friendly and the answer was yes. Upon arrival at the hotel to check in we were informed that there would be an additional $150 charge for our small 12 pound dog. Wow! The charge for the room was $121. Needless to say I was furious. Fortunately we were refunded our one night due to their non disclosure at time of booking.
Hyatt Hotels need to get with the program. Many of us travelers are accompanied by our pooch friends.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 1
Ask Beverly H about Hyatt Place Riverside Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review
February 9, 2013
Dear Beverly H,

Thank you so much for your feedback in regards to your stay with us! Hyatt Hotel's Pet Friendly policy is a great new addition to what Hyatt Places offer that we just started in December. We take extra care in our guest rooms after the departure of our four-legged friends to ensure that each guest room is entirely allergen free for our next guest that may be arriving which is why the charges are a part of the Hyatt Hotels policy. Please accept my sincerest apologies for this information not being disclosed to you at the time of booking. Due to the newness of this service, we are working diligently with all of our hotel booking partners to ensure that they are passing along all information to our guests. If I may be of any service, it would be my upmost pleasure to assist and again, thank you for taking the time out to provide us your feedback as all feedback is valuable in our effort to continuously improve.
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Additional Information about Hyatt Place Riverside Downtown

Address: 3500 Market Avenue, Riverside, CA 92501
Phone Number:
Region: United States > California > Riverside
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 25 hotels in Riverside
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the heart of Riverside Downtown, the Hyatt Place Riverside Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, the historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.Hyatt Place Riverside Downtown is ideal for guests traveling for business! Located only a short distance to such major companies as: PepsiCo, Kaiser Permanente, Anheuser-Busch, General Electric, Home Depot, Bank of America and Wells Fargo to name a few. Hyatt Place Riverside Downtown is located only 0.7 miles from The Riverside County Superior Courthouse. Riverside is the Division 2 home to The Court of Appeals for the Fourth Appellate District. In addition, Hyatt Place Riverside Downtown is conveniently located just 10 miles north of March Air Reserve Base and less than 2 miles away from University of California Riverside.For the sports enthusiast, the Hyatt Place Riverside Downtown is centrally located between the Big League Field of Dreams in Mira Loma and the Blast Soccer Complex in San Bernardino. ... more   less 
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