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“Nice place great price” 4 of 5 stars
Review of Hyatt Place Riverside Downtown

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Hyatt Place Riverside Downtown
3.0 of 5 Hotel   |   3500 Market Avenue, Riverside, CA 92501   |  
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Ranked #1 of 25 Hotels in Riverside
Certificate of Excellence 2014
Eastvale, California
Top Contributor
70 reviews 70 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
42 helpful votes 42 helpful votes
“Nice place great price”
4 of 5 stars Reviewed December 28, 2012

We recently stayed at the Hyatt Place Hotel in Riverside California. The hotel is located in a great place near the historic Mission Inn. The hotel staff was friendly and the room was beautiful. Only complaint was the bed sheets smelled a little stale. Seems like they did not let them fully dry before using them. The hotel offers a nice breakfast and parking was reasonable (only $8). Use your AAA card to get a nice discount. I would stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review, February 9, 2013
Thank you King J for your feedback on our hotel! We are proud to be partnered with AAA and are happy to extend a great discount for being a AAA member! We look forward to having you again soon!
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179 reviews from our community

Traveler rating
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    11
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed December 17, 2012 via mobile

First time to stay in Hyatt Place. Good value for money, central location. Staff were great. Poor Internet that was slow / not connecting damaged the experience though. Hotel staff seemed well aware of the problem.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dianne F, General Manager at Hyatt Place Riverside Downtown, responded to this review, February 9, 2013
Dear Ramzo,

Thank you for giving us the opportunity to serve you as our guest while in Riverside! Please accept my apologies for the inconveniences you encountered in relation to our internet. We were having technical difficulties during the time of your stay and I am very pleased to say that those issues have been resolved and the internet service is working great! I am pleased to hear that you found great value for your money while staying with us and we continue to look forward to offering a great stay at a competitive price for all guests coming to Riverside! I hope that you give us another opportunity to serve you next time you are in Riverside!
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Carson City, Nevada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 20, 2012

Very nice well appointed room. Enjoyed my stay while on business. Hotel is a half block from the outdoor mall. Live music and festivity's in the evening in the mall. Service in the hotel was very good. Missed the breakfast because of early appointments. Will return.

Room Tip: My room was fine on second floor.
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishop, CA
Top Contributor
66 reviews 66 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 7, 2012

This is a new hotel in the prime area near the Mission Inn and shopping. The room was a king suite like room with a spacious office / bar area and lounger. The furnishings were classy and very nice. The staff were exceptionally nice, friendly and helpful. The free breakfast was slightly above the norm. My biggest complaint was signage. There was only the smallest of parking lot signs when I came in from downtown at night. I passed by the hotel twice before finding it.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexico, DF
Top Contributor
143 reviews 143 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed November 5, 2012

I guess that this Hyatt is OK for people that just drive by, but if you are looking for something nice, this will not do. I have never seen a room so badly designed, lost of wasted room, and then, no closet space, a very inaccessible bathroom with green wall paper that made you feel like in a hospital, horrible lighting with the very white light that would be more convenient in a lab. The elevetors were dirty, the place for breakfast had sticky tables and the food was bearely eatable.
The service covered just the basic comunication, the person who attends reception also attended a small coffee shop and wass quite slow with a very impertinent way of answering. I definitively do not recommend this hotel.

Room Tip: Look for another option! There is another very nice hotel a block away!
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Top Contributor
125 reviews 125 reviews
53 hotel reviews
Reviews in 67 cities Reviews in 67 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed November 1, 2012

Great location. Great room. Great service. I was on business. The work space in the room was well designed. The business center in the lobby was great. Breakfast was beyond expectation for an "included" meal.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 28, 2012

We have never been to Riverside, but a birthday/Halloween party took us there.Rooms were blocked at the Hyatt Place. When I called for reservations. Mercedes was so pleasant and accommodating. We upgraded to a suite and were not disappointed. All the staff at the front desk were so pleasant when checking in, even though they had a very long line of check-ins. The lobby was clean and neat. The room was clean and had all the nice amenities you could need. The bedding was updated and we slept soundly on the comfortable bed and pillows. Only downfall was the bathroom light is on a sensor and when taking a shower the light would go off, should have called the front desk and asked if there was a trick to it, on the upside for once the shower head was tall enough for my very tall husband. The free breakfast that is served was beyond what we have ever had when the word "free" is used it means limited menu. Not here, all kinds of juices, coffee's, toast and delicious egg and ham on biscuits, all made fresh. Waffles with fresh fruit! Yummy. Loved the staff and the hotel, easy walking distance to the downtown area and great restaurants.

Room Tip: Spend the few dollars and upgrade to a suite, you won't be sorry.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Riverside Downtown

Address: 3500 Market Avenue, Riverside, CA 92501
Phone Number:
Location: United States > California > Riverside
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 25 Hotels in Riverside
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hyatt Place Riverside Downtown 3*
Number of rooms: 125
Official Description (provided by the hotel):
Located in the heart of Riverside Downtown, the Hyatt Place Riverside Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.Hyatt Place Riverside Downtown is ideal for guests traveling for business! Located only a short distance to such major companies as: PepsiCo, Kaiser Permanente, Anheuser-Busch, General Electric, Home Depot, Bank of America and Wells Fargo to name a few. Hyatt Place Riverside Downtown is located only 0.7 Miles from The Riverside County Superior Courthouse. Riverside is the Division 2 home to The Court of Appeals for the Fourth Appellate District. In addition, Hyatt Place Riverside Downtown is conveniently located just 10 miles north of March Air Reserve Base and less than 2 miles away from University of California Riverside.For the sports enthusiast, the Hyatt Place Riverside Downtown is centrally located between the Big League Field of Dreams in Mira Loma and the Blast Soccer Complex in San Bernardino. ... more   less 
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