My wife and I have been customers of this particular location since near the time it opened a few years ago. While we've seen some changes over those years, it still remains one of our favorite places to eat.
Our most recent visit was on a slow Saturday night. The layout can be a little confusing to first-timers; they might do well to come during a weekday lunch when the place is jumping and it becomes easier to see where to line up. But for those coming at quieter times, as we often do, the place to line up for the counter is along the inner south wall, and follow the short diagonal wall up to the display counter. Menus are located in display holders along the route, and the soups of the day can be seen listed behind the counter. The staff is pleasant but moving quickly as they take your order. They write everything down on their pad, then hand you a carbon copy and your number and send you down the line to the payment counter which is to the left.
I'm not sure I would call them a true deli, as their menu expands far beyond soup, salad, and sandwiches, but the food is excellent nonetheless. The chain overall has a focus on providing healthy, "less messed around with" (their words) food. This time out I had one of their sandwiches (the Big Joe) while my wife had a salad bar. In previous visits, we've also had some of their pastas and baked potatoes, which are excellent but extremely large, which is why I am glad they now have 'lighter' portions of just about everything on the menu, given that we're often coming in for dinner and don't have enough waking hours left to burn off all that food!
My sandwich turned out very well. The bread was soft but not soggy, and the meat and other ingredients almost seemed to melt in the mouth..
The salad bar deserves a paragraph of its own. While I'm not a salad bar eater, my wife swears by it. It has a number of options that she says are not found at most salad bars, such as artichoke hearts, hummus and kalamata olives. All ingredients are fresh and the staff attends to the salad bar regularly.
The dessert options are excellent as well. The salad bar features such items as pudding and fresh fruit. In past visits, the turtle cheesecake has been a good choice. But what most people will try is the ice cream, which is complementary for all customers. In keeping with Jason's healthy theme, it is a low-fat blend that comes from a machine in either chocolate, vanilla, or both. You have the option of using a small cup or an ice cream cone for your ill-gotten gains, and right near by is a bottle of dark chocolate syrup, to further add to the deliciousness. Admittedly, the machine seemed a little soft this last time, but it was still very edible.
If we had to describe the atmosphere in one word, it would be: cold. Not as in unfriendly or harsh, but actually physically cold. My wife has learned that no matter how hot it is outside, bring a sweater into Jason's. We'll usually sit in one of the booths along the walls, but there is an abundance of tables on the floor, which are easily (and often) moved to accommodate larger groups. The tables are close together, but even during the lunch rush you can find one for your party of four. If anything, my only complaint would be that they close at 9, which precludes getting a late dinner there. They also feature take-out and delivery options, which makes for a great meal those days that I'm stuck at work for lunch.
In summary, we are very happy with this particular Jason's. We are regular customers, not because it's cheap (food for two is usually in the $20-25 range,) but because it makes eating healthy easier and delicious. We've taken many of our friends there, and they also report positive experiences as well. We highly recommend Jason's Deli.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.