The checkin was great, the rep was so polite and the rooms look so clean. the problem started When I was pulling the bed cover off the bed to put my son to sleep, I spotted an adult bed bug. I immediately called the front desk and was given another room. absolutly no problem was given. I did my best to inspect the mattress and sheets of the new room but here I am, up late worrying about weather or not a couple of them crawled into our luggage from the first room to hitch a ride home with us. I really hope the management finds proper treatment for these hard to kill parasites. Sad to say, the extremely polite staff and pleasant looking rooms are not enough for me to recommend or to stay again in the future.
- Official Description (provided by the hotel):
- Simply Home Inn & Suites Riverside, CA is located in central Riverside, close to the Citrus State Historic Park. Regional points of interest also include March Field Air Museum and University of California Riverside. All guest rooms feature 32" LCD Tv with HD cable channels, Free Wi-Fi, microwave and refrigerator, business desk and complimentary breakfast is served each morning in the lobby. Additional property amenities include an elevator (lift). Guest parking is complimentary. The front desk is open 24 hours a day. ... more less
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