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“Group Week End Retreat” 4 of 5 stars
Review of Hampton Inn & Suites Riverside/Corona East

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Hampton Inn & Suites Riverside/Corona East
2.5 of 5 Hotel   |   4250 Riverwalk Parkway, Riverside, CA 92505   |  
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Ranked #4 of 25 Hotels in Riverside
Temple City, United States
1 review
“Group Week End Retreat”
4 of 5 stars Reviewed July 2, 2013

I found this place very pleasant, clean and very well maintained. The furnitures are new, kitchen and conference facilities are clean and nice. Our group consists of close to 100 people (families) and we all had a pleasant experience. I would return to this location again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    138
    67
    22
    22
    10
See reviews for
95
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Little Rock, Arkansas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 30, 2013 via mobile

Went To Riverside, CA, To Visit My Father And Family! We Loved Everything About The Hotel Except No Microwave.... Everything Else Was Great, Close To Shopping, Restaurants Are In The Same Parking Lot. The Ride To Disney Was Not Bad At All.Anticipate Travel Delays Due To Traffic, But Not Much Traffic Near The Hotel!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington Beach, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 28, 2013

There were bugs in the room, a rude manager who wouldn't help us with the business center printers and a desk clerk who snapped when my boyfriend asked if there was more hot water coming for tea in the lobby and powdered eggs served at breakfast! The bathroom was large and clean and the bed itself was comfortable.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry G, General Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 12, 2013
Hello Kim,

Thank you for taking the time to review our hotel and I appreciate our email conversation last week and I am glad we were able to resolve this issue with you. As mentioned we have corrected these issues and we appreciate your loyalty!

Thank you,

Jerry Guzman
General Manager
Hampton Inn & Suites-Riverside/Corona East
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingman, Arizona
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed June 27, 2013

Hampton Inn has sold out it's customer service to another country. I called this Hampton direct and they passed me off to the 800 number and was on hold 3 different times. The first time nobody there could tell me how to get to this Hampton Inn. I called this Hampton direct and AGAIN she passed me off. I drove so far out of the way to get here. Then the place is packed with children. Convention of some sort. We should be warned. Not a phonebook in this whole Hampton Inn. I need edto find a place to eat. She says google it. No towels by the pool. I'll bring them right out....Never happened. If not for the running children upstairs...The bed was so comfortable!!! the best bed ever. The desk person in the morning was wonderful. He should be applauded! He took the brunt of last nights troubles. I wasn't the only unhappy person. Police were called on other problems.

  • Stayed June 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerry G, General Manager at Hampton Inn & Suites Riverside/Corona East, responded to this review, July 12, 2013
Hello FiFi101,

Thank you for taking the time to write this review on our Hotel.
I apologize about your experience regarding the sports teams we had in house during your stay. I can assure you that it is not standard to find someone at our hotel who isn’t helpful with restaurant advice. We strive to ensure our front desk agents and other team members know how much we value your business. I apologize for any issues you had and would like to personally handle the issue for you. Please feel free to call the hotel and ask to speak to me directly Jerry Guzman. I will promptly investigate the issue and give you a response within 24 hours.

Thank you
Jerry Guzman
951.352.5020 ext 4003
General Manager
Hampton Inn & Suites-Riverside/Corona East
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
woodland, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

For the rate charged this hotel was exactly what I had hoped for. It was very clean and comfortable. The staff was friendly and helpful. My only gripe is the door sounds like it is made of paper because the noise from the hallway is so loud. Late at night the place is very quiet so I wouldn't worry about getting a good night's sleep unless you go to bed at 8pm.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharon, Massachusetts
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 23, 2013

This Hampton Inn met all of my expectations during a recent unexpected trip to my hometown to deal with family business. I was able to use HHonors points to pay for one night of my two-night stay. The room was spacious, clean and comfortable. The bathroom large and stocked with necessities. The pool area, while a bit small and inelegant, was nonetheless comfy for an hour of sunbathing, and the pool and spa both appeared very clean. I would stay here again.

  • Stayed June 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 21, 2013

does not provide what it claims, full breakfast,roll away, coin laundry, ability to make coffee in room...NOT! When these problems were brought to the staff attention there was no mention from them about "Satisfaction Guarantee". We only found out about it through the survey that Hampton Inn asks it customers to take after their stay.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Riverside/Corona East

Address: 4250 Riverwalk Parkway, Riverside, CA 92505
Phone Number:
Location: United States > California > Riverside
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Riverside
#5 Business Hotel in Riverside
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Riverside/Corona East 2.5*
Number of rooms: 131
Official Description (provided by the hotel):
In the heart of Southern California, yet far from the hustle and bustle of the big city, sits the Hampton Inn & Suites® Riverside/Corona East hotel. Boasting a location near the cities of Corona and Moreno Valley, our Riverside hotel is just 21 miles from Ontario International Airport and 60 miles from Los Angeles International Airport, Universal Studios Hollywood and all the top attractions that L.A. is famous for. A mere 30 mile drive takes you to Knott's Berry Farm®, as well as the house "The Mouse" built…Disneyland®! But you don't have to venture too far from our Corona hotel in Riverside to find plenty of adventure. Pick up something fabulous at the prestigious Galleria at Tyler. Rejuvenate at Glen Ivy Hot Springs Spa. Cast a line at the Corona Lake Fishing Area. Hit the links at Oak Quarry, Goose Creek, Hidden Valley or Eagle Glen golf clubs. If you're here on business, you'll find there's plenty nearby. Our Riverside, CA hotel is located just a mile from Kaiser Permanente, Geo Tek, La Sierra University and more. Plan your getaway to this tranquil respite in Southern California. ... more   less 
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Also Known As:
Hampton Inn & Suites - Riverside / Corona East Hotel Riverside
Hampton Inn And Suites - Riverside / Corona East

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