I love staying in historic hotels. The Mission Inn is full of history, and is a beautiful property. Our rooms were comfortable. The pool was lovely. I would stay there again. But there were some downsides to the stay.
The area around the hotel has upscale shops and restaurants mixed in with some panhandlers and homeless types.
I ordered room service the first night, and requested the salmon, which came with potatoes and fresh asparagus. When it arrived, it had rice and green beans instead. I had ordered it primarily because my granddaughter likes potatoes, and we were sharing. I should have complained right away, because by the time I did I was told it was too late.
The biggest problem was service at the pool area. When arriving in the late afternoon we were told there was food and drink service going on at the pool. My granddaughter and I put our suits on and headed for the pool, which though beautiful was deserted with no sign of food service except some very enticing menus posted on every table. We figured we’d arrived too late, so the next day we went to the pool much earlier in the afternoon, but again, no sign of service. Finally someone told me I needed to use the phone to order room service to the pool, which I did. It was our dinner so I ordered quite a bit, including the drink of the month, a passion fruit margarita. While waiting for it to arrive, 8 or 10 other couples or groups arrived and studied the menus, looking around for a waiter. When my order arrived, they descended on the poor server trying to give him their orders. He said he couldn’t take any because he was the only server for room service for the whole hotel and had too many orders to delivery already. Then my granddaughter and I had to eat and drink in front of the hateful stares of all these people who really really wanted my margarita and sliders. Supposedly later in the summer, and on weekends, there is pool service. But please, Mission Inn, take those enticing menus off the table when there’s no way to order it poolside!!
We were awakened at 7 am on our last morning by men pruning bushes below our room and shouting to each other in Spanish. Old properties typically have thinner walls, so noise is an inevitable problem, but 7 am was too early to start these activities so close to guest rooms.
There’s a $10 charge for 24 hours of internet connectivity in the hotel room, and there is a charge for parking. But that’s pretty standard. Unless you’re staying at someplace like Hilton Garden Inn in Fontana, our next destination on this trip, where it’s free. But the beauty and history of the Mission Inn sure aren’t at the Hilton property, so you have to weigh your priorities…
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.