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“Wonderfull” 5 of 5 stars
Review of The Mission Inn Hotel and Spa

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The Mission Inn Hotel and Spa
4.0 of 5 Hotel   |   3649 Mission Inn Ave., Riverside, CA 92501   |  
Hotel amenities
Ranked #3 of 25 Hotels in Riverside
Riverside, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Wonderfull”
5 of 5 stars Reviewed April 22, 2013

This place is Heaven.
The hotel itself is so charming, nothing like any other motel or cheap hotel !
The rooms are beautiful, very spacious, lot of light. We had a tea time in the lobby, it was a bit expensive (just like the whole place) but sooo worth it!
The pool is clean, quiet, and the gardens ....Wow!

It was a very peaceful and pleasant stay, I really recommend this "hotel" !

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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663 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (211)
Date | Rating
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English first
Chicago, Illinois
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 22, 2013

Absolutely beautiful property. We were staying at another hotel in Riverside as part of a group, but visited here because of all the great reviews. The view in the courtyard restaurant was gorgeous! Had dinner at Las Campanas, Mexican cuisine (tableside guac, yum) in a beautiful outdoor garden setting.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Location
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tel Aviv, Israel
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed April 22, 2013

My stay at the Mission Inn was almost perfect.
The staff were courteous and helpful.
The room was spacious, clean, and comfortable.
The hotel itself is gorgeous.
The location, convenient.

My only problem was the lack of internet access in the rooms. Had I gone on holiday I would have been over the moon. The price to connect in the rooms was prohibitive for me and having to sit in the lobby to work was less than ideal.

If you're there, make sure you try the Mission Inn Ale. It's delicious.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Encinitas, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 15, 2013

We have stayed at the Mission Inn before, and love the uniqueness of this hotel and the surrounding area. Let me start with the positives: clean room, excellent service at front desk, comfortable beds. Now the bad: AVOID room 259!!!! Seriously! Call after you reserve and ask what room # you have. When we checked in, we were told that room 259 has excessive nighttime noise. In the past, when reserving a hotel room through the hotel's own site, there will be notes on certain rooms that you can expect noise. These rooms are usually available at a lower price and you book it, knowing you may have extra noise. In our case, we were told as we checked in and were given the option to get ear plugs. Well, let me tell you, this room was NOISY (on a Thursday, Friday AND Saturday night). It was not from some once a year event...it was from a college club across the street, people exiting the building from receptions and proms, and from the restaurant directly below the room's windows. This was a suite, so we were expecting something really special for the price we were paying (it was NOT cheap). In addition, the room, which sleeps 4, only had seating for 3 people, and that was after pulling over a desk chair.
On a side note, another disappointment was the fact that a kid (not ours!) pooped in the pool on Saturday morning, so the pool was not open the entire day Saturday (until evening). Our 3 kids were beyond disappointed, and we were stuck finding alternate ways to entertain them since we had planned on a day by the pool. Perhaps offering us a free cocktail or sending the kids a free cupcake up to the room would have been a nice gesture? But, we were simply told the pool would open "around 4:30". I know, NOT their fault, but still disappointing. I am always impressed by establishments who not only apologize and understand your disappointment, but who also try to make it up by doing something extra nice for you....especially when you paid the amount we did to stay at this place!
So, overall, yes, I do like this hotel, but I would strongly recommend calling them before you visit to ask what room number you have and where it is located in the hotel. Get a hold of a hotel map, if possible, beforehand to be sure it is acceptable. Would we stay there again? Yes...but with extreme caution.

Room Tip: Stay away from rooms on the front corners....specifically 259!
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 15, 2013

The pleasant experience begins before you even enter the hotel. First, there's it's beautiful appearance, and second, as you're walking up to hotel, the 40 feet before the entrance is bordered by sweet smelling flowers. The interior is so well done that you don't have any feeling of effort. Very comfortable, very beautiful, and full of historic artifacts that blend right in. The hotel has a spa, great places to eat both indoors and out, and the price is very reasonable.

Room Tip: Ask for a room facing the courtyard. The pool, and the street might be noisy until 10pm
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Los Angeles, CA
Top Contributor
74 reviews 74 reviews
68 hotel reviews
Reviews in 61 cities Reviews in 61 cities
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed April 9, 2013

We came here for a friend's wedding at the hotel. The hotel itself is beautiful and picturesque. It looks just like a castle and the architecture is truly amazing. Having read all the reviews and knowing that it's a four star hotel, I was expecting great service. While the valet parking crew and the bell desk were extremely nice and friendly and very helpful, I found the reception desk to have some problems.

The first night we stayed, it was booked through a friend so everything was set up when I got there. We did make a stop at the reception desk since about more than half of the wedding party booked our own individual rooms to stay in for the actual wedding night. We asked if we could check in early on Saturday and they said to ask in the morning since they can't guarantee any early check ins.

The next day, while getting our hair and makeup done, we called in the morning and had to sit on the phone for 20 minutes and then we were told we had to come back and check around 12pm. We called again around 12:30pm but sat waiting for someone to pick up the phone. Frustrated after 20 minutes, we went down to the front desk to find someone to talk to in person. Low and behold, there is no line at the front desk. Strange as to why no one picked up the phone.

We asked again if we could check in early knowing that we had a wedding to be at and photos to take and we wanted to move all of our luggage into our rooms for the night. We were told to leave our contact information for our significant others and that they would call us around 2pm to check in.

Our biggest frustration is that we were constantly being told that we had to keep waiting. On top of the fact that we were part of the wedding and the hotel knew this and still wouldn't accommodate us for just a one hour early check in.

Instead of 2pm, we all got phone calls around 3:15pm saying that we could finally check into our rooms but at that time we were already taking photos and couldn't go downstairs. Our significant others ended up having to check in either way but I felt like the whole situation was not handled properly for a four star hotel.

The rooms itself are a bit older and outdated. The pipes make funny noises at night. And if you stay in a room that faces the inner courtyard, beware since it can be really loud in the early morning with people eating Sunday brunch. It felt like the noise was bouncing off the walls in our room and I even wear ear plugs to bed!

Overall, I was pretty disappointed with our stay. The wedding was beautiful but the hotel service was not what I was expecting.

  • Stayed March 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pasadena
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 8, 2013

This Hotel was absolutly different, plush, and what customer service!, all of the staff was absolutly fantastic. I cannot bragg enough about the staff, very helpful and polite. The room we were in overlooked the pool its on the first floor so expect thins walls, like the shower next door or the night walking on the ceiling, but they give you the softest beds and big pillows. I will come back, and they offer you a spa, so if you stay in the hotel you can go back and enjoy the steam room and the great service. Paty was awesome!

Room Tip: There are many different rooms, but Im sure there all quite comfortable
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  • Stayed April 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Mission Inn Hotel and Spa

Address: 3649 Mission Inn Ave., Riverside, CA 92501
Location: United States > California > Riverside
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Riverside
#4 Business Hotel in Riverside
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Mission Inn Hotel and Spa 4*
Number of rooms: 238
Official Description (provided by the hotel):
This castle-like hotel is next door to the Main Street Pedestrian Mall and a half-mile from the Riverside Convention Center. This historic hotel occupies a city block in downtown Riverside. Guests have included presidents and Pulitzer Prize winners. ... more   less 
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Also Known As:
The Mission Hotel Riverside
Mission Hotel Riverside
Mission Resort Riverside
Inn Mission Riverside Ca
Mission Inn Hotel Riverside

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