My husband and I stayed at the Mission Inn during December 2012. While I can say the staff was very nice during our stay, I was disappointed with the way guests are not given some sort of preferred treatment over walk-in guests for dinner reservations. We stayed for 3 days and were celebrating our 15 year wedding anniversary. I asked the concierge at the time of booking for assistance in reservations at Duane's Steakhouse. She was unable to secure a reservation, but gave us reservations for the Mission Inn Restaurant and not at the time I asked. It was for 9 p.m. Mind you, that was three weeks in advance to our stay.
I was troubled to learn the day of our reservation, while standing the the hostess desk, people with no reservations - just stopping by - were told the same thing I was. 9 pm.was the first available time to be seated.I was decidedly angry by that revelation and the Mission Inn never acknowledged our anniversary in any way.
And I don't believe hotel guests should pay more per day for parking than short term visitors. And internet access in this day and age should be complimentary.
- Official Description (provided by the hotel):
- This castle-like hotel is next door to the Main Street Pedestrian Mall and a half-mile from the Riverside Convention Center. This historic hotel occupies a city block in downtown Riverside. Guests have included presidents and Pulitzer Prize winners. ... more less
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- Also Known As:
- The Mission Hotel Riverside
- Mission Hotel Riverside
- Mission Resort Riverside
- Inn Mission Riverside Ca
- Mission Inn Hotel Riverside