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“Cockroach Hotel” 4 of 5 stars
Review of BEST WESTERN PLUS China Lake Inn

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BEST WESTERN PLUS China Lake Inn
3.5 of 5 Hotel   |   400 South China Lake Boulevard, Ridgecrest, CA 93030   |  
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Ranked #3 of 13 Hotels in Ridgecrest
Rexburg, Idaho
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
20 helpful votes 20 helpful votes
“Cockroach Hotel”
4 of 5 stars Reviewed October 9, 2012

very nice hotel, clean, large rooms,nice pool and hot tub and quiet. Moved here after staying at the Econo Lodge. When my wife walked into the bathroom she saw a cockroach on the floor. The next morning there was one int he bathtub. When I informed the clerk at the front desk she said "We don't have roaches they are palmento bugs. Turns out palmento bugs are cockroaches. Had to wash everything we took in so I didn't bring them home with me. Nice continental breakfast.

Room Tip: Hope they call the exterminator. Typical problem for homes in Ridgecrest.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWRidgecrest, General Manager at BEST WESTERN PLUS China Lake Inn, responded to this review, October 22, 2012
We are extremely sorry for your experience during your recent stay with us. These “bugs”, no matter what you call them, are a nuisance to us and our guests. We have been proactive and do utilize the services of a nationwide reputable pest control service. They come bi-monthly and spray to erradicate any such pests. We have contacted them and they have come during the past week and taken a close look and treated to eliminate this type of guest experience.
We want our guests to have a comfortable stay when they are staying with us. Please accept our apology and hope that you will stay with us in the future.
General Manger: Vicky Sykes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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218 reviews from our community

Traveler rating
    73
    90
    37
    10
    8
See reviews for
46
84
14
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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El Cajon
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2012

We stayed here for only one night, but wished it could have been more! It started with a very friendly desk clerk, Patrick, and we had a very clean, comfortable and affordable room. It was on the ground floor, but we didn't hear anyone above us. The breakfast was amazing! It included the usual cereal, sweet rolls and coffee, but we could also make waffles and have biscuits and gravy, etc, etc. What a good deal!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sierra Foothills
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 2, 2012

This is the second time we've stayed here while traveling through this area. Central location, easy parking, great staff. Even got to use the spa, which was very nice. We were on the ground floor and the people above us had very heavy feet.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Switz City, Indiana
Top Contributor
79 reviews 79 reviews
73 hotel reviews
Reviews in 57 cities Reviews in 57 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 29, 2012

I guess this hotel has good rooms and lousy rooms. We perfer ground level floor when there is no elevator. So we had ground floor the room was very small with two queen beds, the bath was wierd with a door that was always in the way. Toilet did not flush, we took back off and pulled the chain, ants in bath and the door key refused to work on second day, plus the door has a big crack running down. Checked the other reviews and top floor must have lots better rooms up next to office. Should have checked them out. The lady at the desk was nice but she should know what she's selling.

Room Tip: Stay close to office area.
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 27, 2012

This wasn't a planned stop due to bad weather on our Harley trip. What a pleasant surprise! Great value for comfort and quality. The front desk staff is superb! Rooms aren't big but just right. Has everything you'll need. One of the best stays during our trip. Kinda set the bar for my wife so all other places were disappointments in terms of price/quality ratio.

Room Tip: Choose top floor to avoid heavy thumpers overhead. Lots of Harley riders like us in the area, so pic...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arizona
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 26, 2012

Ok, it's not a boutique hotel but it is a very good and very clean motel style hotel. The check in was very good and as noted by others the woman checking us in was very friendly and helpful. The room was clean and overall the stay went very well. I would definitely stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maidenhead, United Kingdom
Top Contributor
126 reviews 126 reviews
40 hotel reviews
Reviews in 64 cities Reviews in 64 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed August 31, 2012

Have stayed in many BW hotel/motels and this was just ok. It was clean. Check in lady was nice, helpful and smiley. ( though her restaurant recommendation was rubbish)
We were in room 130 which was amazingly quiet considering it was by stairs and close to road
Air con works well, if a bit noisy so what's the problem? The thing that let them down was they don't seem very bothered about tidying room and replenishing coffee. Dirty cups still there, no coffee etc. annoying but not the worst it could be I guess.
Breakfast looked bad - coffee was terrible!! Never understand that - so much bad coffee when you travel around America!
There's a pool, fitness room and jacuzzi. Can't comment as didn't try them

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS China Lake Inn

Address: 400 South China Lake Boulevard, Ridgecrest, CA 93030
Phone Number:
Location: United States > California > California Desert > Ridgecrest
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 13 Hotels in Ridgecrest
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN PLUS China Lake Inn 3.5*
Number of rooms: 52
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Also Known As:
Best Western Plus China Lake Hotel Ridgecrest
Best Western Ridgecrest
Ridgecrest Best Western

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