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“Horrible experience ever” 1 of 5 stars
Review of Edgewater Inn

Edgewater Inn
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Edgewater Inn
2.0 of 5 Motel   |   1977 West Manning Avenue, Reedley, CA 93654   |  
Hotel amenities
Ranked #2 of 3 Hotels in Reedley
Fresno, California, United States
1 review
1 helpful vote 1 helpful vote
“Horrible experience ever”
1 of 5 stars Reviewed June 30, 2013

Do not stay at this place ever!!! We thought it would be great to go floating and walk to the Edgewater to stay overnight and relax. BIG MISTAKE. The service was horrible to say the least. We reserved the biggest room they had, which was a 2-bedroom suite (which was attached to EMPLOYEE office) for 4 adults and 4 kids. The lobby was remodeled to look accommodating for guest, but it wasn't for guests, but for employees only. After a long afternoon on the river we returned to the room and several of us needed to use the restroom. One of our guest went to the lobby, where we checked in, and tried to use the bathroom in the main lobby. He was told that the restroom was for employees only, even though him and his son used the restroom when we checked in. After I complained about them not accommodating their guests, they wrote a hand written paper the said "employee only" and taped it to the lobby restroom door. I was upset that we spent over $150 for a room with one bathroom for 8 guests and were unable to use the lobby restroom that was located right next to us. After I complained they told me they would refund my stay and would be fine with us not returning to their motel. The rudest customer service ever. We ended up leaving immediately and had to drive 40 miles to get home. Also, the room had a patio that was covered with trash and junk. They shouldn't even allow guests to go on that patio because it is a huge health hazard. If you plan to go floating and need to stay some where, your best bet is to camp out at Kelly's Beach.

Room Tip: This place offers no amenities or accommodations that would help their guests enjoy their experience...
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  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    6
    14
    7
    7
    1
See reviews for
15
6
6
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 7, 2013

This was our first visit in Reedley’s Edge Water Inn. From what I’ve seen from the outside, years ago, they have really renovated the whole place. The rooms are comfortable, very clean and amazingly quiet. There’s a rather busy street behind the motel, something that I imaged would have been a sound hazard. But no, if not all, it looked like 95% of the rooms are facing off the busy street, no windows on that side, the walls are well insulated… you don’t even know that there’s any noise nearby.
I’d say that the only missing action in the otherwise very successful makeover, are the doors facing the rather quiet back yard (just as the one window). They, too, seem to be brand new, but they do not have much insulation – you see the sun shine through the cracks on the sides of the door. This seems to be a problem when there are noisy motel guests at the pool or walking into their rooms.
The staff is friendly; the included breakfast is very minimal… But we slept well through our two nights – and we will come back!

Room Tip: Make sure your room (window) is facing the back yard (not sure if the are any other ones..)
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 28, 2013

I have stayed here once before and both times the staff was especially helpful. They have done renovations since the last time I stayed, and everything is nicer. There is a pool, but it wasn't heated, so I didn't go in. The breakfast includes muffins, danishes, fruit, juice and coffee. The newspaper is free. It's a good value for the quality of the Inn.

Room Tip: Always choose the second floor in motels, so you don't hear footsteps above you.
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 12, 2013 via mobile

My family stayed here last Father's Day. At first it seemed nice. Rooms were adequate, nothing special.
Then during the afternoon, it was over 100 degrees outside, I was laying on the bed in my underwear when a stranger opened my door with a key card the front desk had given him and T's him to stay in MY room. I felt very unsafe and violated!

  • Stayed June 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 14, 2013

I spent the entire month of February at the Edgewater Inn while working in the area. We travel a lot for business and this was a pleasant surprise. The rooms are newly remodeled and are very comfortable and clean. The staff went out of their way to accommodate us with with our people coming and going. We do construction and big problem with the breakfast at most places is it opens at 7:30 or 8:00 and we are already gone. They open at 5:00 AM. I will stay here anythime I am in the Fresno area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, CA
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 3, 2013

Must have been recently renovated. Carpet, love seat, bed covers look new. Lots of nice touches that I didn't expect in this price range -- love seat in addition to table/chair, curved shower rod to give more space, granite (or granite-look -- I'm not an expert) countertop, refrigerator (3' high), microwave, coffee maker, iron & board, wooden hangers - some with skirt/pants clips, hairdryer, portable luggage stand, curtains that actually black out the light so you can sleep in.

TV has 3 HBO channels including one showing family movies. WiFi is free and works fine. I was on for hours and only got bounced once.

Safe area. I'm a female traveling alone and felt very comfortable.

Would be great for families -- with largish refrigerator, micro, family HBO channel, extra seating and spacious room.

Highly recommended. I always intend to write reviews and never seem to get around to it. This one inspired me to actually do it, which is saying something!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed January 6, 2013 via mobile

The staff was very friendly and helpful. Also, the location was exceptional! The cleanliness of the room was excellent. Furthermore, the beds were extremely comfortable. I was very satisfied with my stay and I would definitely reconmend this hotel to everyone!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Edgewater Inn

Address: 1977 West Manning Avenue, Reedley, CA 93654
Location: United States > California > Reedley
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #2 of 3 Hotels in Reedley
Price Range (Based on Average Rates): $
Hotel Class:2 star — Edgewater Inn 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Edgewater Hotel Reedley

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