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“Sleek property near the Oracle Headquarters but tough to get a room at times” 4 of 5 stars
Review of Sofitel San Francisco Bay

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Sofitel San Francisco Bay
4.0 of 5 Hotel   |   223 Twin Dolphin Drive, Redwood City, CA 94065   |  
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Ranked #1 of 16 Hotels in Redwood City
GreenLeadersSilver level
Washington DC
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“Sleek property near the Oracle Headquarters but tough to get a room at times”
4 of 5 stars Reviewed August 20, 2013

Very hip and stylish decor in a quietly tucked away property across the water from the Oracle Headquarters there in Redwood. I was surprised at how modern it was given the location- Redwood Shores is kind of a big Oracle business park outside of San Fran. Kind of a "W Hotel" meets "Le Meridien Hotel" kind of style. Have to commute about 10-15 mins to find any real restaurants in San Carlos or a bit further to San Fran downtown. The TOWN in San Carlos was pretty happening. Close to the airport (15 mins) and easy to get too. Large bar area and a small but stylish pool outside of the bar that is facing the water. Rooms were all a decent size and the bathroom products are higher end as you would expect. The only issue you will have is getting a room at times due to it being next to Oracle so they stay busy given the 100,000+ employees. I would stay there again.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, General Manager at Sofitel San Francisco Bay, responded to this review, September 13, 2013
Bonjour,

We are happy to hear that you enjoyed your stay with us. We are committed to providing the utmost possible service to you.

I'm glad you noticed our decor as it is something that we are always improving upon.

Thank you for choosing Sofitel for your accommodation.

Yours Truly,

John Hutar
General Manager
Sofitel San Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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822 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
San Francisco
1 review
5 of 5 stars Reviewed August 19, 2013

The hotel was overall very good, but what made it super was the receipt and guidance of driver David. I have never met a hotel-person who made me feel at home like he did. He realy made the difference. Furthermore we have enjoyed the services like bar, breakfast etc.




  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Galahotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, General Manager at Sofitel San Francisco Bay, responded to this review, September 12, 2013
Bonjour,

Thank you for your kind words. They mean the world to everyone here at Sofitel SF.

At Sofitel, we always try to make you feel right at home with our friendly personalities and comfortable rooms. I'm glad that we could recreate this feeling for you because of the dedication of our staff.

Thank you again for choosing Sofitel.

Sincerely,

John Hutar
General Manager
Sofitel San Francisco
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynbrook, New York
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 18, 2013

Stated here for four nights with my family while visiting the San Francisco area. The hotel is located in Redwood City so it is convenient if you plan to visit points south of San Francisco such as San Jose or Monterey. Only about a 10 min drive from the airport and 25 min to SF. The hotel was very comfortable with a convenient shop in the lobby for coffee and pastries. The pool was located outside on the lagoon/ bay. The restaurant served a delicious breakfast typical of Sofitel hotels. The only downside was that the hotel was located in a business district but we enjoyed that due to it being quiet and traffic-free.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, General Manager at Sofitel San Francisco Bay, responded to this review, September 12, 2013
Bonjour,

All of us here at Sofitel SF appreciate the kind words you have to say about us. Receiving positive feedback after striving to provide you with our best service possible is always a great reward.

I'm happy that we could provide you with a breakfast that you enjoyed whole heartedly.

Thank you for staying with us,

John Hutar
General Manager
Sofitel San Francisco
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Melbourne, Australia
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 14, 2013

When checking in we were asked if we wanted a king bed, it was the most comfy bed we slept in in the states in 7 weeks. The hotel was modern and plenty of lounge areas. Restaurant was great service and staff interested in our travels.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, General Manager at Sofitel San Francisco Bay, responded to this review, September 12, 2013
Bonjour,

Thank you for your generous compliments. Our entire team is dedicated towards provided the best possible service to our clients and I'm happy that you were no exception.

I'm glad that you enjoyed the SObed so much, they're quite comfy,

Thank you again for sharing the positve experiences you had with us, I will share your comments with my team.

Sincerely,

John Hutar
General Manager
Sofitel San Francisco Bay, California
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Irvine, California
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 10, 2013

Located in an office park off the bay shore freeway this is a quality property with a French accent. Have stayed here many times and it looks like the rooms have recently been spiffed up. Great weekend values, and the adjoining small towns have nice main streets. The beach is just over the hill, the bay not far away. There is a shopping center nearby for convenience items and casual dining if you are there for awhile. Adjacent to oracle and electronic arts so it abounds with techies. Recently began charging 20 per night so factor that in to the rate

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John H, General Manager at Sofitel San Francisco Bay, responded to this review, August 26, 2013
Bonjour!

The entire Sofitel San Francisco Bay team would like to THANK YOU for your lovely message and great compliments.
It is really a great reward for all of us to see how deeply you enjoyed staying with us. We are delighted that you enjoyed our luxury service with French flair.
Thank you again for choosing us and for taking time to share your experience. We hope we'll have an opportunity to welcome you back very soon to Sofitel San Francisco Bay.
Sincerely,
John Hutar
General Manager
Sofitel San Francisco Bay, California
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel San Francisco Bay

Address: 223 Twin Dolphin Drive, Redwood City, CA 94065
Location: United States > California > Redwood City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Redwood City
#1 Business Hotel in Redwood City
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel San Francisco Bay 4*
Number of rooms: 421
Official Description (provided by the hotel):
Welcome to the Sofitel San Francisco Bay, an exclusive 'corporate resort' reputed for its refinement, considerate service and attention to detail. Whether you are visiting for pleasure or in town for business, you will savor this truly unique experience, a total immersion in comfort! Enjoy the superbly appointed accommodations in tranquil surroundings fanned by gentle breezes... Ideally situated between San Francisco and San José, this luxurious establishment is only minutes from the airport. ... more   less 
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Also Known As:
Sofitel San Francisco Bay Hotel Redwood City
Sofitel Hotel Redwood City
Sofitel Redwood City
Redwood City Sofitel

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